Sonya Downes
Executive Director at Pegasus Senior Living | Atlanta Metropolitan Area
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Sonya Downes is an accomplished Executive Director at Pegasus Senior Living, where she leverages her extensive background in healthcare, banking, government, and technology to enhance the quality of life for residents in a 120-bed senior living community. As a dual licensed Georgia administrator, Sonya is adept at navigating the complexities of senior care regulations while ensuring compliance and risk management are prioritized. Her role involves not only overseeing daily operations but also spearheading key projects that focus on improving resident experiences and operational efficiency.
Sonya’s expertise in project management and business analysis has been instrumental in implementing innovative systems applications that streamline processes and enhance service delivery. By fostering strong relationships with residents, families, and staff, she cultivates a community atmosphere that emphasizes personalized care and engagement. Her proficiency in marketing and sales strategies has also played a crucial role in increasing occupancy rates and enhancing the community's visibility within the local market.
In her pursuit of continuous improvement, Sonya actively seeks opportunities to integrate customer relationship management (CRM) tools and applicant tracking systems to optimize customer onboarding and staff recruitment processes. Her commitment to excellence in healthcare and continuing care not only reflects her professional ethos but also positions her as a leader in the senior living industry. As she looks toward future opportunities for growth, Sonya remains dedicated to applying her diverse skill set to drive positive change and foster an environment where both residents and staff thrive.
Executive Director at Pegasus Senior Living in April 2023 to Present
Executive Director-Assisted Living at Cadence Living in April 2022 to June 2024
Executive Director at Enlivant in September 2019 to April 2022
Product Specialist at SunGard Financial Systems - now part of FIS in December 2013 to August 2019
Business Support Analyst (Contractor) at Allied Business Systems, LLC in February 2013 to June 2013
Technical Writer - PCI Consultant (Contract) at BCD Travel in November 2011 to December 2012
IT Consultant - Technology Risk Management (Contractor) at SunTrust Bank in January 2010 to January 2011
Business Manager/Pricing Analyst at National Roofing & Restoration in January 2009 to January 2010
Treasury Analyst (Contractor) at Fiserv in January 2007 to January 2008
Technical Client Analyst - Conversions (Contractor) at Fiserv in January 2006 to January 2007
Business Analyst/Project Coordinator (Contractor) at Fundtech in January 2007 to January 2007
Implementation Officer - Asset Based Lending at Bank of America in January 2001 to January 2006
Records and Documentation Supervisor - Superior Court at Fulton County Government in January 2000 to January 2001
Global Government Treasury Management Officer at Bank of America in January 1996 to January 2000
Retail Banking at Chemical Bank in January 1988 to January 1995
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Control Data Institute
Georgia State University Perimeter College
University of Missouri-Saint Louis
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Healthcare
Customer Service
Hospitality Industry
Fundraising
Continuing Care
Community Development
Record Keeping
Public Relations
Marketing
Finance
Federal Regulations
Elder Care
Communication
Budgeting
Executive Director
Sales
Team Leadership
Relationship Building
Customer Onboarding
Healthcare Management
Contract Management
Healthcare Compliance
Compliance Regulations
Process Improvement
Banking
Software Documentation
Business Analysis
Vendor Management
Cash Management
Project Management
Analysis
Management
Training
CRM
Talent Acquisition
Applicant Tracking Systems
Business Process Improvement
Customer Relationship Management (CRM)
Leadership
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Discover more about Pegasus Senior LivingWhat is Sonya Downes email address?
Email Sonya Downes at [email protected] and [email protected]. This email is the most updated Sonya Downes's email found in 2026.
How to contact Sonya Downes?
To contact Sonya Downes send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Sonya Downes work for?
Sonya Downes works for Pegasus Senior Living
What is Sonya Downes's role at Pegasus Senior Living?
Sonya Downes is Executive Director
What is Sonya Downes's Phone Number?
Sonya Downes's phone (**) *** *** 231
What industry does Sonya Downes work in?
Sonya Downes works in the Hospital & Health Care industry.
Sonya Downes Email Addresses
Sonya Downes Phone Numbers
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