Sonja Kimmes, Head of Employee Engagement - Care Experience - CBU at Orange

Sonja Kimmes

Head of Employee Engagement - Care Experience - CBU at Orange | Brussels Metropolitan Area, Belgium

Profile last verified June 2026
Telecommunications Verified Profile Brussels Metropolitan Area, Belgium UCLouvain Saint-Louis Bruxelles
Verified

Personal Email

***@hotmail.com

Personal • High Confidence

Phone Number

519*****

Belgium • Mobile

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Sonja Kimmes functions as the Head of Employee Engagement within the Care Experience Consumer Business Unit at Orange, managing workforce initiatives from the Brussels Metropolitan Area in the telecommunications sector. She earned her degree from UCLouvain Saint-Louis Bruxelles and oversees internal engagement programs designed to support frontline service operations. Her leadership role operates within a multinational corporation that employs 127,000 individuals worldwide and maintains a subscriber base of 291 million customers across 26 countries.

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Sonja Kimmes Socials
Sonja Kimmes Work Experience

Head of Employee Engagement - Care Experience - CBU at Orange in March 2025 - Present

Director Customer Care at VOO in May 2006 - March 2025

Head of Marketing and Customer Service NUMERICABLE (Now TELENET) at Numericable in May 2004 - November 2005

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Head of Marketing Communications BELGACOM (Now PROXIMUS) at BELGACOM in December 1992 - March 2004

Sonja Kimmes Education

UCLouvain Saint-Louis Bruxelles, Post Universitaire, July 1991 to July 1993

Université catholique de Louvain, Master's degree, July 1987 to July 1991

Sonja Kimmes Skills
Customer Relations Customer Service Change Management People Management Team Leadership Marketing Communications Sales Management Customer Satisfaction Customer Retention Customer Acquisition Management CRM Call Centers Business Strategy B2B Marketing Management Marketing Project Management Team Management Training Telecommunications Product Management Strategy Mobile Devices Marketing Strategy Customer Relationship Management (CRM) Business-to-Business (B2B)
About Sonja Kimmes’s Current Company
Orange

Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 127,000 employees worldwide at 31 December 2024, including 71,000 employees in France. The Group has a total customer base of 291 million customers worldwide at 31 December 2024, including 253 million mobile customers and 22 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan « Lead the future », built on a new business model and guided by responsibility and efficiency. « Lead the future » capitalizes on network excellence to reinforce Orange's leadership in service quality.

Discover more about Orange
Sonja Kimmes’s Colleagues
Igor Lehotan

Igor Lehotan

Slovakia

Wholesale manager at Orange Slovensko, a.s.

Founder at www.domsrozumom.sk
(August 2016 – Present)

Frederic Jonard

Frederic Jonard

Brussels Metropolitan Area

Deputy CIO at Orange Belgium

Deputy CIO Orange Belgium at Orange
(February 2024 – Present)

Aymane Rochd

Aymane Rochd

Prefecture of Casablanca, Casablanca-Settat, Morocco

Expert Audit Process | Inspection chez Orange | Certification IFACI

Expert Audit Process at Orange
(March 2024 – Present)

Youssra Jliouat

Youssra Jliouat

Casablanca Metropolitan Area

Chief Product Officer

Manager at EY Consulting at EY
(October 2022 – Present)

Diana Horomneac

Diana Horomneac

Chişinău, Chișinău, Moldova

Quality Assurance Analyst la Orange

Quality Assurance Analyst at Orange
(February 2025 – Present)

Samah Abusbaih

Samah Abusbaih

Jordan

Telesales team member at Orange

Private Teacher at Freelanc, Self employed
(January 2013 – Present)

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Frequently asked questions about Sonja Kimmes

What is Sonja Kimmes email address?

Email Sonja Kimmes at [email protected] and [email protected]. This email is the most updated Sonja Kimmes's email found in 2026.

What is Sonja Kimmes phone number?

Sonja Kimmes phone number is 5198469256.

How to contact Sonja Kimmes?

To contact Sonja Kimmes send an email to [email protected] or [email protected]. If you want to call Sonja Kimmes try calling on 5198469256. (updated on November 07, 2025)

What company does Sonja Kimmes work for?

Sonja Kimmes works for Orange.

What is Sonja Kimmes's role at Orange?

Sonja Kimmes is Head of Employee Engagement - Care Experience - CBU

What industry does Sonja Kimmes work in?

Sonja Kimmes works in the Telecommunications industry.

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