Sonia Coudoux, Global Head of Customer Care at BNP Paribas Cardif

Sonia Coudoux

Global Head of Customer Care at BNP Paribas Cardif | Greater Paris Metropolitan Region, France

Profile last verified July 2026
Insurance Verified Profile Greater Paris Metropolitan Region, France NEOMA Business School
Verified

Work Email

***@cardif.com

Last verified August 2026

Phone Number

+33*****

France • Mobile

Free account · No credit card · 5 profiles/month

Sonia Coudoux Socials
Sonia Coudoux Work Experience

Global Head of Customer Care at BNP Paribas Cardif in September 2024 - Present

International Project Manager - Platforms of Services at BNP Paribas Cardif in January 2024 - September 2024

Global Design of Offer - Head of Cyber Insurance and Marketing Expert at BNP Paribas Cardif in October 2021 - June 2024

See more See less

Global B2B Relationship Manager- Payment Issuers & Cyber Risks at BNP Paribas Cardif in September 2017 - September 2021

International Product Line Manager, Insurance at BNP Paribas Cardif in October 2015 - September 2017

Customer Experience Expert, Global BtoC Department at BNP Paribas Personal Finance in January 2010 - October 2015

Product Manager, Cards and Revolving Accounts at BNP Paribas Personal Finance in October 2006 - December 2010

Imports / Exports at Carole Franck in January 2004 - December 2005

Coordinator for Publicity Events at Fnac in January 2002 - December 2003

Associate Marketing Manager for Fragrances at YSL BEAUTE in January 2000 - December 2002

Product Manager Assistant, Credit Cards (Internship) at BNP Paribas in January 1999 - December 2000

Sonia Coudoux Education

NEOMA Business School, Master, August 1997 to August 2026

Lycée Marcelin Berthelot, Classes préparatoires aux grandes écoles (CPGE), August 1995 to August 1997

Sonia Coudoux Skills
Customer Advocacy Relations internationales Coordination de projet Marketing omnicanal Marketing digital Stratégie marketing BtoB Marketing Strategy Product Marketing Direct Marketing Customer Experience Marketing Communications Training International Marketing Cross-functional Coordination Cross-cultural Credit Cards Business Analysis Marketing Project Management E-commerce
About Sonia Coudoux’s Current Company
BNP Paribas Cardif

BNP Paribas Cardif is a world leader in bancassurance partnerships, providing its more than 80 million customers with products and services that let them realize their goals while protecting themselves from unforeseen events. BNP Paribas Cardif is committed to having a positive impact on society and to making insurance more accessible. A subsidiary of BNP Paribas, the insurer has a unique business model anchored in partnerships. It creates solutions for more than 500 partner distributors in a variety of sectors – including banks and financial institutions, automotive sector companies, retailers, telecommunications companies and energy companies – as well as for financial advisors and brokers who market the products to their customers. With a presence in 30 countries and strong positions in Europe, Asia and Latin America, BNP Paribas Cardif is a global specialist in personal insurance, the world leader in creditor insurance and a major contributor to financing for the real economy. With over 8,000 employees worldwide, BNP Paribas Cardif had gross written premiums of €30.3 billion in 2023. To know more about our Data Protection Notice: https://bnpp.lk/ENLdJb

Discover more about BNP Paribas Cardif
Sonia Coudoux’s Colleagues
Apolline Bordat

Apolline Bordat

St.-Cloud, Île-de-France, France

Chargée de Communication & Événementiel BNP Paribas E&RE | Master Digital Innovation & Intelligence Artificielle

Hôtesse d’accueil at Florence Doré
(November 2021 – Present)

Roman Charifi

Roman Charifi

Greater Paris Metropolitan Region

Actuary IFRS 17, Solvency 2 & Data

Actuary S2 & IFRS 17 at BNP Paribas Cardif
(December 2024 – Present)

Lais Shimasaki

Lais Shimasaki

São Paulo, São Paulo, Brazil

Reporting coordinator at BNP Paribas Cardif

Coordenadora de Reporte Internacional at BNP Paribas Cardif
(January 2024 – Present)

Eric Viviani

Eric Viviani

São Paulo, São Paulo, Brazil

Consultor de segurança | Especialista em segurança da informação | Secops - LATAM

Consultor de segurança da informação - LATAM at BNP Paribas Cardif
(January 2025 – Present)

Miguel Fuentes

Miguel Fuentes

Chile

Jefe de Proyectos TI

Jefe de Proyectos Infraestructura Chile. at BNP Paribas Cardif
(October 2023 – Present)

Macarena Matzner

Macarena Matzner

Santiago, Santiago Metropolitan Region, Chile

Ingeniera de Estudios Actuariales Senior en BNP Paribas Cardif

Ingeniera de Estudios Actuariales at BNP Paribas Cardif
(July 2021 – Present)

Search similar profiles
Frequently asked questions about Sonia Coudoux

What is Sonia Coudoux email address?

Email Sonia Coudoux at [email protected] and [email protected]. This email is the most updated Sonia Coudoux's email found in 2026.

How to contact Sonia Coudoux?

To contact Sonia Coudoux send an email to [email protected] or [email protected]. (updated on July 2026)

What company does Sonia Coudoux work for?

Sonia Coudoux works for BNP Paribas Cardif.

What is Sonia Coudoux's role at BNP Paribas Cardif?

Sonia Coudoux is Global Head of Customer Care

What industry does Sonia Coudoux work in?

Sonia Coudoux works in the Insurance industry.

Find anyone, anywhere
with ContactOut today

Making remote or global hires? Connecting
with key decision-makers? We can help.

  • 40 emails / month
  • 3 phone numbers / month
  • Works on standard LinkedIn only
  • Work emails, personal emails,
    mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free