Sofya Yakutilova
AVP Branch Supervisor at Popular Bank | Queens, New York, United States
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Sofya Yakutilova serves as the Assistant Vice President Branch Supervisor at Popular Bank, bringing over 15 years of comprehensive experience in banking operations and client management to her role. Her expertise spans various facets of the financial services industry, where she has consistently demonstrated a commitment to excellence in both leadership and operational efficiency. Sofya is particularly adept at fostering a high-performance culture within her branch, utilizing her strong coaching and analytical skills to drive team performance and enhance client satisfaction.
In her current position, Sofya plays a pivotal role in executing key projects aimed at optimizing branch operations and maximizing client engagement. She actively assists License Bankers during sales calls on Call Nights, ensuring that her team is well-prepared and equipped to meet client needs effectively. Her dedication to staff development is evident through her structured approach to one-on-one coaching, which includes daily Morning Huddles, regular branch meetings, and monthly coaching sessions tailored to each employee's growth.
Sofya is also instrumental in developing and implementing policies that effectively manage human resources within the branch. Her responsibilities include conducting initial discussions for conflict resolution, issuing initial write-ups when necessary, and enforcing corporate policies to maintain a positive work environment. Her goal-driven leadership style not only enhances operational management but also contributes to the growth of client portfolios, making her a key asset to Popular Bank. With her strong communication skills and a deep understanding of the financial landscape, Sofya Yakutilova continues to make significant strides in advancing the bank's mission and fostering a culture of excellence.
AVP Branch Supervisor at Popular Bank in October 2019 to Present
AVP Branch Service Manager at HSBC in October 2008 to October 2019
Branch Operations Associate at HSBC in November 2005 to October 2008
Senior Customer Service Representative at HSBC in September 2003 to November 2005
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Touro University, Bachelor of Arts - BA, July 2026
Institute of Business and Law, Bachelor's degree, July 1996 to July 2026
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English
Research
Training
Communication
Financial Services
Analytical Skills
Coaching
Leadership
Customer Service
Client Services
Management
Finance
Banking
Operations Management
Sales
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Discover more about Popular BankWhat is Sofya Yakutilova email address?
Email Sofya Yakutilova at [email protected]. This email is the most updated Sofya Yakutilova's email found in 2026.
How to contact Sofya Yakutilova?
To contact Sofya Yakutilova send an email to [email protected]. (updated on September 04, 2024)
What company does Sofya Yakutilova work for?
Sofya Yakutilova works for Popular Bank
What is Sofya Yakutilova's role at Popular Bank?
Sofya Yakutilova is AVP Branch Supervisor
What is Sofya Yakutilova's Phone Number?
Sofya Yakutilova's phone (212) ***-*865
What industry does Sofya Yakutilova work in?
Sofya Yakutilova works in the Financial Services industry.
Sofya Yakutilova Email Addresses
Sofya Yakutilova Phone Numbers
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