Sofia Quach

Sofia Quach is a highly accomplished and detail-oriented Senior Payroll Officer at Downer, where she plays a pivotal role in managing complex payroll processes for a diverse workforce across Australia and New Zealand. With extensive experience in end-to-end payroll management, Sofia oversees weekly and ad-hoc pay runs for over 2,000 employees, ensuring accuracy and compliance with all relevant taxation and regulatory requirements. Her expertise with SAP payroll systems allows her to streamline payroll operations, perform precise calculations for termination payments, leave entitlements, and handle high-volume payroll processing efficiently.

In her current role, Sofia is instrumental in maintaining the integrity of payroll data through meticulous monthly and yearly reconciliations, as well as submitting Single Touch Payroll (STP) files via the portal. Her proactive approach ensures that payroll submissions are timely and compliant with government regulations, reducing the risk of errors or penalties. Sofia also provides valuable advice and support to internal teams and external stakeholders, leveraging her strong customer service skills and in-depth knowledge of payroll principles and taxation.

Beyond her technical proficiency with SAP HR, Xero, and Microsoft Office, Sofia is committed to continuous professional development, staying abreast of evolving payroll legislation and industry best practices. Her ability to thrive in fast-paced environments, coupled with her teamwork and problem-solving skills, makes her a trusted resource within her organization. Sofia’s dedication to accuracy, compliance, and operational excellence underscores her reputation as a reliable and knowledgeable payroll professional, consistently contributing to the smooth and compliant functioning of Downer’s payroll operations.