Sofia Guaraglia
Customer Support Specialist at Waterworks | New York City Metropolitan Area
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Sofia Guaraglia is a dedicated Customer Support Specialist at Waterworks, where she plays a pivotal role in transforming customer interactions into a luxurious experience that reflects the brand's commitment to quality and service excellence. With a strong foundation in order management and customer satisfaction, Sofia is instrumental in supporting her designated Sales Consultant, ensuring that every quote and order entry is executed with precision. Her expertise extends to managing sample requests and processing payments, which are critical components in maintaining seamless operations and fostering strong relationships with both internal and external customers.
In her current role, Sofia is not only focused on elevating the customer experience but also on streamlining operational processes. She adeptly handles various responsibilities, including monitoring orders and processing payments for purchase orders, showcasing her project management skills and attention to detail. Her proficiency in Microsoft Office and other software tools, such as Slack and Adobe Photoshop, enables her to communicate effectively and manage tasks efficiently within a fast-paced environment.
Sofia's passion for delivering exceptional service is evident in her approach to every task, whether it’s collaborating with her team to enhance sales efforts or ensuring that customer inquiries are addressed promptly. Her commitment to excellence and her ability to adapt to the dynamic needs of the luxury market make her a valuable asset to Waterworks. With a strong focus on continuous improvement, Sofia is driven to achieve personal and professional goals, contributing to the overall success of the company while enriching the customer journey.
Customer Support Specialist at Waterworks in January 2023 to Present
Delivery Driver at Uber eats in October 2022 to January 2023
Sales Associate at Gap in August 2020 to August 2022
Waitress at Aqui Es Santa Fe in March 2020 to May 2020
Intern, Consumer Product Demonstration & Data Processing at vomFASS USA in September 2018 to January 2019
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University of Connecticut, October 2026
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Problem Solving
Interpersonal Communication
Customer Success
Conflict Management
Build Strong Relationships
Attention to Detail
JDE Enterprise One
Microsoft Office
Slack
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Photography
Spanish
Packing
Team Management
Time Management
Planning
Waiting Tables
Sanitation
Food Service Sanitation
Retail
Order Management
Project Management
Microsoft Outlook
Microsoft Products
Customer Service
Organization Skills
Customer Relationship Management (CRM)
Customer Retention
Customer Experience
Customer Satisfaction
Customer Insight
Customer Support
Sales Management
Sales
Communication
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Discover more about WaterworksWhat is Sofia Guaraglia email address?
Email Sofia Guaraglia at [email protected]. This email is the most updated Sofia Guaraglia's email found in 2026.
How to contact Sofia Guaraglia?
To contact Sofia Guaraglia send an email to [email protected]. (updated on September 08, 2024)
What company does Sofia Guaraglia work for?
Sofia Guaraglia works for Waterworks
What is Sofia Guaraglia's role at Waterworks?
Sofia Guaraglia is Customer Support Specialist
What is Sofia Guaraglia's Phone Number?
Sofia Guaraglia's phone (212) ***-*162
What industry does Sofia Guaraglia work in?
Sofia Guaraglia works in the Luxury Goods & Jewelry industry.
Sofia Guaraglia Email Addresses
Sofia Guaraglia Phone Numbers
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