Sofia Buddensieg
Sr. Customer Retention Manager | LATAM at Automation Anywhere | Miami, Florida, United States
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Sofia Buddensieg serves as the Senior Customer Retention Manager for Latin America at Automation Anywhere, where she leverages over 14 years of extensive experience in the technology sector to drive customer loyalty and enhance renewal rates across diverse markets. In her current role, Sofia is pivotal in orchestrating strategic initiatives aimed at maximizing customer satisfaction and retention, ensuring that clients fully realize the value of their automation solutions. Her expertise in account management, coupled with her bilingual communication skills in Spanish and English, allows her to effectively engage with a wide range of stakeholders, from C-suite executives to technical teams.
Sofia is currently spearheading several key projects that focus on refining the customer experience and streamlining the renewal process. By utilizing her proficiency in Salesforce.com and RMS, she analyzes customer data to identify trends and proactively address potential churn risks. Her strategic approach to solution selling not only enhances customer engagement but also fosters long-term partnerships that drive revenue growth. Additionally, Sofia's ability to collaborate across organizations ensures that her team delivers high-quality results while aligning with broader business objectives.
Her commitment to continuous improvement and sales enablement has positioned her as a thought leader in the field of customer retention. Sofia's goal-oriented mindset and adeptness in new business development further empower her to create innovative strategies that resonate with clients, ultimately contributing to Automation Anywhere's mission of transforming the way businesses operate through intelligent automation.
Sr. Customer Retention Manager | LATAM at Automation Anywhere in December 2021 to Present
Regional Sales Manager at Area Wide Protective (AWP) in September 2020 to December 2021
Channel Manager | LATAM at Symantec in March 2018 to November 2019
SMB Partner Account Manager | LATAM at Symantec in April 2017 to March 2018
Renewals Territory Account Manager at Symantec in August 2014 to April 2017
Lead Sales Consultant at Sprint in December 2009 to June 2014
Electronics Consultant at Target in January 2008 to December 2009
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Palm Beach State College, Associate's Degree, October 2026
Broward College, Associate's Degree, October 2026
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Spanish-speaking
English language skills
Brazilian Portuguese
Microsoft Office
RMS
Sales Management
Account Management
Customer Service
New Business Development
Sales
Solution Selling
Training
Sales Enablement
Sales Operations
Oracle E-Business Suite
Oracle Applications
Oracle Database
Salesforce.com
Business Objects Data Integrator
Back Office Operations
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Discover more about Automation AnywhereWhat is Sofia Buddensieg email address?
Email Sofia Buddensieg at [email protected]. This email is the most updated Sofia Buddensieg's email found in 2026.
How to contact Sofia Buddensieg?
To contact Sofia Buddensieg send an email to [email protected]. (updated on August 27, 2024)
What company does Sofia Buddensieg work for?
Sofia Buddensieg works for Automation Anywhere
What is Sofia Buddensieg's role at Automation Anywhere?
Sofia Buddensieg is Sr. Customer Retention Manager | LATAM
What is Sofia Buddensieg's Phone Number?
Sofia Buddensieg's phone (305) ***-*238
What industry does Sofia Buddensieg work in?
Sofia Buddensieg works in the Computer Software industry.
Sofia Buddensieg Email Addresses
Sofia Buddensieg Phone Numbers
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