Siu I

Siu I is a dedicated Business Process Specialist at 위대한상상(요기요), where he plays a pivotal role in driving process innovation and system enhancement initiatives. His current responsibilities involve analyzing and optimizing sales and marketing processes through comprehensive process analysis, process improvement (PI), and leveraging Salesforce to streamline operations. Siu I excels at identifying inefficiencies within existing workflows and designing future-state (To-Be) processes that align with the company's strategic goals, ensuring that operational efforts translate into measurable outcomes.

In his role, Siu I leads end-to-end PI projects, meticulously defining As-Is issues and crafting actionable To-Be process models. His expertise extends to system requirements definition and system design, where he collaborates closely with cross-functional teams to develop scalable, high-impact solutions. Notably, he has been instrumental in implementing and refining internal systems, including SaaS platforms and Salesforce.com management, to support business growth and digital transformation (DT). His proficiency in data analysis tools such as SQL and data visualization techniques enables him to derive insights that inform process improvements and system enhancements.

Siu I's approach emphasizes creating a work structure that fosters collaboration and efficiency, ensuring that team efforts are directly linked to tangible results. His experience in consulting, combined with a deep understanding of business process analysis and system integration, allows him to deliver innovative solutions that enhance operational agility. Whether leading process reengineering projects or designing system architectures, Siu I remains committed to building robust, future-proof processes that support 위대한상상(요기요)’s continuous growth and digital transformation journey.