Siti Radiah

Siti Radiah is a seasoned Senior Manager at the Singapore Academy of Law, where she plays a pivotal role in overseeing Trust Services operations. Her current responsibilities encompass managing a dedicated team of corporate and executive officers, ensuring seamless daily operations that uphold the organization’s commitment to excellence and compliance. With her extensive background in operations management, Radiah excels in streamlining processes, optimizing resource allocation, and enhancing client service delivery. She is deeply involved in key projects related to trust administration, including the implementation of new workflows and technology solutions to improve efficiency and accuracy in trust management. Her expertise in requirements gathering and user acceptance testing ensures that system enhancements align with operational needs and regulatory standards.

Radiah’s leadership extends to manpower planning and staff development, fostering a collaborative environment that emphasizes accountability and continuous improvement. Her strong skills in customer service and team management enable her to effectively supervise staff, ensuring that client inquiries and KIV (Keep in View) cases are promptly addressed, and deadlines for payments are consistently met. She is adept at leading meetings, making informed decisions, and communicating complex requirements clearly, which contributes to the smooth functioning of her department. Radiah’s ability to balance operational excellence with strategic initiatives makes her a valuable asset to the Singapore Academy of Law, driving initiatives that enhance trust services and uphold the organization’s reputation for professionalism and reliability in legal and trust-related services.