Simone Labonde
Manager Kundenbetreuung at Goethe-Institut e.V. | Cologne Bonn Region
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Simone Labonde currently serves as the Manager Kundenbetreuung at the Goethe-Institut e.V., where she plays a pivotal role in delivering exceptional customer service and ensuring a seamless experience for students and clients engaging with the institute’s diverse language programs. In this capacity, Simone leverages her bilingual proficiency in German and English to effectively communicate with a broad international audience, fostering strong relationships and building trust with clients. Her expertise extends across advising on the institute’s extensive course and examination offerings, guiding students through their language learning journeys with personalized support and professional consultation.
A key aspect of her role involves coordinating and organizing courses, managing bookings, and overseeing administrative processes such as invoice verification, payment tracking, and handling cancellations or rebookings. Simone’s meticulous attention to detail and organizational skills ensure that all client interactions are handled efficiently and accurately, contributing to high customer satisfaction and operational excellence. Her background in project management and proficiency with tools like Microsoft Office, Excel, and PowerPoint enable her to streamline workflows and optimize resource allocation.
Simone’s experience in the translation industry and media markets enriches her understanding of cross-cultural communication, which she applies daily in her customer service approach. She is also adept at public speaking and research, skills that support her in conducting informative consultations and developing innovative solutions to meet client needs. Committed to continuous improvement, Simone Labonde’s professional insights and dedication significantly enhance the Goethe-Institut’s reputation as a leading provider of language education and cultural exchange.
Manager Kundenbetreuung at Goethe-Institut e.V. in November 2023 to Present
Administration Management at SPRACHiNVEST GmbH in January 2020 to October 2023
Übersetzerin / Translator at Freelance in May 2008 to December 2019
Projektmanagerin / Project Manager at MediaMate,Übersetzungsagentur / Translation Agency in October 2006 to March 2008
Teamassistentin / Team Assistant at Scottish Development International, Wirtschaftsförderung der schottischen Regierung in June 2004 to March 2005
Design Assistant at Laura Ashley Ltd. in January 2001 to July 2003
Online-Übersetzung, Projektassistentin / Online-Translator, Project Management Assistant at Clicktivities, Düsseldorf, Internet-Dienstleister / Internet Agency in July 2001 to August 2001
Content Writer at marchFIRST in August 2000 to June 2001
Agenturassistenz / Assistant at Britstock/IFA, London; Bildagentur / Picture Agency in February 2000 to July 2000
Übersetzerin / Translator at Franklin Mint Ltd. in June 1996 to December 1999
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Universität Essen / University of London, Master of Arts (M.A.), September 1988 to September 1992
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Microsoft Office
Project Management
Microsoft Excel
Teamwork
Customer Service
English
Public Speaking
Editing
PowerPoint
Marketing Communications
Research
Text Editing
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Discover more about Goethe-Institut e.V.What is Simone Labonde email address?
Email Simone Labonde at [email protected] and [email protected]. This email is the most updated Simone Labonde's email found in 2026.
How to contact Simone Labonde?
To contact Simone Labonde send an email to [email protected] or [email protected]. (updated on March 07, 2025)
What company does Simone Labonde work for?
Simone Labonde works for Goethe-Institut e.V.
What is Simone Labonde's role at Goethe-Institut e.V.?
Simone Labonde is Manager Kundenbetreuung
What is Simone Labonde's Phone Number?
Simone Labonde's phone (**) *** *** 219
What industry does Simone Labonde work in?
Simone Labonde works in the Education Management industry.
Simone Labonde Email Addresses
Simone Labonde Phone Numbers
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