Simone Averylegree
Centurion Resolution Specialist at American Express | New York City Metropolitan Area
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Simone Avery-Legree currently serves as a Centurion Resolution Specialist at American Express, where she leverages her extensive background in corporate education and employee training to enhance customer service excellence. With over 25 years of diverse experience spanning membership management, travel consulting, and educational program development, Simone is adept at navigating the complexities of compliance and banking within the financial services industry. Her role involves collaborating with global teams to design and implement training programs that not only align with American Express's core values but also empower employees to deliver exceptional service to Centurion cardholders.
In her current position, Simone is instrumental in key projects aimed at improving operational efficiency and customer satisfaction. She utilizes her strategic planning skills to identify training needs and develop tailored solutions that address the unique challenges faced by the organization. Her proficiency in Microsoft Excel and remote desktop applications allows her to analyze data effectively, ensuring that training initiatives are data-driven and results-oriented. Additionally, her expertise in public relations and team management fosters a collaborative environment where employees feel supported and motivated to excel.
Simone's commitment to compliance and ethical practices in banking is reflected in her training methodologies, which emphasize the importance of computer ethics and responsible customer interactions. As a Corporate Education Liaison, she is passionate about creating a culture of continuous learning and development, ultimately contributing to the overall success of American Express and its mission to provide unparalleled service to its clients.
Centurion Resolution Specialist at American Express in September 2023 to Present
Learning And Development Specialist at American Express in August 2022 to December 2023
Membership Manager at American Express in January 2019 to August 2022
Platinum Travel Consultant at American Express in October 2018 to January 2019
Manager Apple Care Project at Kelly Services in January 2013 to January 2018
Regional Lead- Intern at OFA in April 2010 to May 2016
Team Manager - Apple Care at Kelly Services in January 2012 to January 2013
Elementary School Teacher at San Juan Unified School District in September 1996 to June 2010
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Liberty University
American River College
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Employee Training
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Microsoft Office
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Microsoft Excel
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Access
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PowerPoint
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Social Media
Leadership Development
Training
Leadership
Coaching
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Team Building
Recruiting
Nonprofits
Analysis
Program Development
Program Management
Lean Six Sigma
Six Sigma
Apple Certified
Team Management
International Project Management
Event Management
Remote Desktop
Remote Troubleshooting
Apple Remote Desktop
Remote Administrator
Fundraising
Human Resources
Employee Learning & Development
Writing
Plain Language
Generative AI
Computer Ethics
Search Engine Technology
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Discover more about American ExpressWhat is Simone Avery-legree email address?
Email Simone Avery-legree at [email protected] and [email protected]. This email is the most updated Simone Avery-legree's email found in 2026.
How to contact Simone Avery-legree?
To contact Simone Avery-legree send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Simone Averylegree work for?
Simone Averylegree works for American Express
What is Simone Averylegree's role at American Express?
Simone Averylegree is Centurion Resolution Specialist
What is Simone Averylegree's Phone Number?
Simone Averylegree's phone (212) ***-*611
What industry does Simone Averylegree work in?
Simone Averylegree works in the Banking industry.
Simone Averylegree Email Addresses
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