Shrey B
Salesforce Consultant at American Express | New York, New York, United States
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Shrey B. is a seasoned Salesforce Consultant at American Express, bringing over six years of comprehensive experience in Salesforce Business Analysis and CRM solutions. In his current role, Shrey plays a pivotal part in enhancing the Salesforce technology landscape, focusing on both functional and non-functional requirements to drive impactful business outcomes. His expertise lies in conducting thorough requirements elicitation meetings with stakeholders, ensuring that the solutions developed are aligned with business objectives and user needs.
One of Shrey's key projects involved the migration of Order Management systems from an Excel-based framework to a more robust Salesforce platform. This initiative not only streamlined operations but also improved data accuracy and accessibility for end-users. His proficiency in creating Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs) has been instrumental in guiding project teams through the Software Development Life Cycle (SDLC), ensuring that all phases of development are meticulously documented and executed.
Shrey's technical acumen extends beyond business analysis; he is well-versed in Salesforce administration, configuration, and implementation. His hands-on experience with tools such as HP Quality Center ALM for project management and testing further underscores his commitment to delivering high-quality solutions. Additionally, Shrey's skills in Joint Application Design (JAD), Microsoft Excel, HTML, Java, and XML enable him to bridge the gap between technical teams and business users effectively. As he seeks contract opportunities, Shrey is eager to leverage his extensive background to drive Salesforce initiatives that enhance customer relationship management and operational efficiency.
Salesforce Consultant at American Express in January 2018 to Present
Salesforce Business Analyst at University of Massachusetts in January 2016 to December 2017
Business Analyst at UnitedHealth Group in February 2015 to December 2015
Business Analyst at Amazon in June 2013 to December 2014
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Business Analysis
Management
Agile Methodologies
Software Development Life Cycle (SDLC)
Microsoft Office
Salesforce
Customer Relationship Management (CRM)
Joint Application Design (JAD)
Microsoft Excel
HTML
Java
XML
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Discover more about American ExpressWhat is Shrey B email address?
Email Shrey B at [email protected]. This email is the most updated Shrey B's email found in 2026.
How to contact Shrey B?
To contact Shrey B send an email to [email protected]. (updated on August 27, 2024)
What company does Shrey B work for?
Shrey B works for American Express
What is Shrey B's role at American Express?
Shrey B is Salesforce Consultant
What is Shrey B's Phone Number?
Shrey B's phone (212) ***-*391
What industry does Shrey B work in?
Shrey B works in the Financial Services industry.
Shrey B Email Addresses
Shrey B Phone Numbers
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