Shreen Ghattas
Demand Creation Advocate at Future Electronics | Montreal, Quebec, Canada
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Shreen Ghattas currently serves as an Analyst at Future Electronics, where she plays a pivotal role in supporting the sales and engineering teams. With a Bachelor of Business Administration, Shreen combines her academic background with a wealth of practical experience to enhance operational efficiency and drive customer satisfaction. Her highly developed customer service and communication skills enable her to build and maintain effective relationships with suppliers and manufacturer representatives, ensuring that all requests are submitted in a timely manner.
In her role, Shreen is responsible for reviewing daily queries and capturing all requests, which showcases her strong problem-solving abilities and attention to detail. She thrives under pressure, demonstrating exceptional organizational skills and a proactive approach to her work. By soliciting opportunities updates from the sales team, Shreen not only keeps the lines of communication open but also contributes to the overall strategic direction of key projects within the company.
Her technical proficiency in Microsoft Office suite applications and CRM systems like SAP and PeopleSoft further enhances her capability to analyze data and support decision-making processes. Shreen’s expertise in electronics manufacturing and wireless networking allows her to navigate complex technical environments, making her an invaluable asset to her team. As a fast learner and a dedicated team player, she adapts quickly to evolving business needs, ensuring that Future Electronics remains competitive in a dynamic industry landscape. Through her contributions, Shreen is helping to shape the future of electronics distribution and customer engagement.
Demand Creation Advocate at Future Electronics in December 2013 to Present
Technical Support Analyst at Computer Sciences Corporation (CSC) in October 2008 to March 2013
Help Desk Analyst at Ajilon Consulting Inc., Montreal in October 2007 to October 2008
Technical Support Analyst at AFFINA in November 2003 to October 2007
Sales Support and Customer Service at Nile Information & communication networks in June 2000 to September 2003
Information Officer at Canadian International Development Agency (CIDA) in September 1998 to June 2000
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Northwood University, Bachelor of Business Administration (BA), July 1997 to July 1998
Collège LaSalle, Montréal, Diploma of collegiate studies in business administration, July 1994 to July 1997
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Phone Etiquette
Customer Service
Skilled Multi-tasker
Product Requirements
Business Process
Key Performance Indicators
Data Entry
Reliability
Written Communication
Customer Satisfaction
Internal Customers
Documentation
Organization Skills
Interpersonal Communication
Data Manipulation
Communication
Analytical Skills
Electronics Manufacturing
Incident Management
Customer Relationship Management (CRM)
Service Delivery
Service Desk
Technical Support
Troubleshooting
Software Installation
IT Operations
Wireless Networking
VPN
BMC Remedy
Citrix
Operating Systems
Microsoft Outlook
Remote Desktop
Active Directory
Lotus Notes
Distribution
Distributors
Electronics parts registration
Request for Quotation (RFQ)
ModelN
Remedy Ticketing System
Help Desk Support
Hardware Support
Networking
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Discover more about Future ElectronicsWhat is Shreen Ghattas email address?
Email Shreen Ghattas at [email protected] and [email protected]. This email is the most updated Shreen Ghattas's email found in 2026.
How to contact Shreen Ghattas?
To contact Shreen Ghattas send an email to [email protected] or [email protected]. (updated on September 30, 2024)
What company does Shreen Ghattas work for?
Shreen Ghattas works for Future Electronics
What is Shreen Ghattas's role at Future Electronics?
Shreen Ghattas is Demand Creation Advocate
What is Shreen Ghattas's Phone Number?
Shreen Ghattas's phone (416) ***-*572
What industry does Shreen Ghattas work in?
Shreen Ghattas works in the Electrical & Electronic Manufacturing industry.
Shreen Ghattas Email Addresses
Shreen Ghattas Phone Numbers
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