Shossa Helm
Sales Operations at McMaster-Carr | Tustin, California, United States
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Welcome to my LinkedIn profile! I'm Shossa Helm, a passionate and dedicated Customer Service Specialist with a diverse background rooted in the hospitality industry. Currently, I serve as a key member of the Sales Operations team at McMaster-Carr, where I leverage my expertise to streamline sales processes, enhance customer experience, and support our internal teams in delivering exceptional service. In my current role, I am responsible for managing complex order workflows, resolving product concerns, coordinating delivery schedules, and maintaining accurate account preferences, ensuring seamless interactions for our valued customers and internal stakeholders alike.
At McMaster-Carr, I have been instrumental in optimizing sales operations through data analysis and process improvements, which have contributed to increased efficiency and customer satisfaction. My skills in inventory management, management, and organization enable me to handle high-volume order processing with precision, while my strong communication abilities facilitate effective collaboration across departments. I am also adept at utilizing management tools and scheduling software to coordinate team efforts and ensure timely delivery of services.
Beyond my core responsibilities, I am committed to continuous improvement and staff development, sharing best practices and fostering a collaborative environment. My background in social media and employee relations complements my customer-centric approach, allowing me to adapt quickly to evolving industry trends and customer needs. With a keen eye for detail and a proactive mindset, I strive to contribute to McMaster-Carr’s reputation for reliable service and operational excellence. I am excited to connect with professionals who share a passion for sales operations, customer service, and process optimization.
Sales Operations at McMaster-Carr in January 2022 to Present
General Manager at Modern Times Beer in July 2020 to January 2022
General Manager at Modern Times Beer in April 2020 to July 2020
Lead Beer Server at Modern Times Beer in May 2019 to April 2020
Bar Manager at RINCON BREWERY INC in August 2016 to June 2019
Server at Wildwood Kitchen and Bar in May 2017 to January 2018
Legislative Aide at California State Assembly, Assemblymember Tony Thurmond in June 2017 to December 2017
Beertender at RINCON BREWERY INC in August 2016 to May 2017
Assistant Manager at Selma's Chicago Tap Room in January 2016 to September 2016
Shift Manager, Server at Selma's Chicago Taproom in June 2012 to August 2016
Administrative Assistant at Montecito Medical Offices in January 2015 to June 2015
Server at Selma's Chicago Taproom in January 2012 to January 2014
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Westmont College, Bachelor of Arts - BA, October 2026
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Leadership
Customer Service
Teamwork
Social Media
Research
Cash Handling
Scheduling
Bartending
Microsoft Word
Management
Employee Relations
Public Speaking
Staff Development
Organization Skills
Craft Beer
Resarch
Communication
Training
Microsoft Office
Project Management
Inventory Management
Critical Thinking
Slack
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Discover more about McMaster-CarrWhat is Shossa Helm email address?
Email Shossa Helm at [email protected]. This email is the most updated Shossa Helm's email found in 2026.
How to contact Shossa Helm?
To contact Shossa Helm send an email to [email protected]. (updated on January 09, 2025)
What company does Shossa Helm work for?
Shossa Helm works for McMaster-Carr
What is Shossa Helm's role at McMaster-Carr?
Shossa Helm is Sales Operations
What is Shossa Helm's Phone Number?
Shossa Helm's phone (213) ***-*173
What industry does Shossa Helm work in?
Shossa Helm works in the Logistics & Supply Chain industry.
Shossa Helm Email Addresses
Shossa Helm Phone Numbers
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