Shonia B
Technical Trainer/Instructional Designer at Duke Clinical Research Institute | Cumming, Georgia, United States
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As a Senior Instructional Designer at Verizon, Shonia B. plays a pivotal role in shaping the learning landscape within the organization. With a strong foundation in the ADDIE methodology, she is dedicated to creating transformative learning experiences that not only engage employees but also align with Verizon's mission to connect people, businesses, and technology. Shonia's expertise in leveraging cutting-edge tools such as Adobe Captivate and RoboHelp allows her to design interactive and immersive curricula that resonate with diverse learning styles.
Currently, Shonia is spearheading several key projects aimed at enhancing employee training and development. One of her notable initiatives involves the integration of Agile methodologies into the instructional design process, enabling her team to respond swiftly to evolving business needs and learner feedback. By fostering a culture of continuous improvement, Shonia ensures that the training solutions are not only relevant but also impactful, driving performance and engagement across all levels of the organization.
In addition to her technical skills in troubleshooting, quality assurance, and business analysis, Shonia excels in requirements analysis and editing, ensuring that every learning module is meticulously crafted and aligned with organizational goals. Her commitment to creating fun and innovative learning solutions has significantly contributed to enhancing Verizon's organizational culture, promoting collaboration, and fostering connections among employees. Through her work, Shonia B. continues to empower Verizon employees to reach their full potential, ultimately transforming how they connect with each other and the world around them.
Technical Trainer/Instructional Designer at Duke Clinical Research Institute in August 2024 to Present
Senior Instructional Designer at Verizon in January 2020 to August 2024
Learning and Development Consultant at Girlygeek.biz in October 2019 to January 2020
Senior Instructional Designer at Cisco in September 2018 to October 2019
Instructional Designer and Senior Technical Writer at SAI Global in May 2016 to August 2018
Digital Content Creator (Consultant on behalf of the Halo Group) at AT&T in August 2015 to April 2016
Instructional Designer and Senior Procedural Writer at Worldpay in February 2015 to August 2015
Instructional Designer and Senior Technical Writer at Ipswitch, Inc. in September 2013 to December 2014
Instructional Designer and Documentation Specialist at Brickstream Corporation in July 2012 to September 2013
Documentation Specialist at NCR Corporation in November 2009 to July 2012
Instructional Designer/Senior Technical Writer/QA Analyst at Burgess Information Systems, Inc. in June 2002 to April 2009
Instructional Designer and Procedural Analyst at MetLife in January 2000 to January 2002
Account Manager, Client Services Department at Burgess Information Systems, Inc in January 1998 to January 2000
Provider Relations Coordinator at Atlanta Children's Health Network in January 1996 to January 1998
Member Services/Provider Relations Representative at CIGNA Healthcare in January 1994 to January 1996
Library Principal Associate/Trainer at The Learning Center in January 1988 to January 1994
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University of West Georgia, Master of Education (M.Ed.), October 2026
Georgia State University, Bachelor of Science, October 1988 to October 1993
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Technical Writing
Project Management
Visio
Technical Documentation
Software Documentation
RoboHelp
Troubleshooting
Quality Assurance
Training
Management
Agile Methodologies
Integration
HTML
XML
Requirements Analysis
Editing
Testing
Business Analysis
Enterprise Software
SharePoint
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Discover more about Duke Clinical Research InstituteWhat is Shonia B email address?
Email Shonia B at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Shonia B's email found in 2026.
How to contact Shonia B?
To contact Shonia B send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on September 05, 2024)
What company does Shonia B work for?
Shonia B works for Duke Clinical Research Institute
What is Shonia B's role at Duke Clinical Research Institute?
Shonia B is Technical Trainer/Instructional Designer
What is Shonia B's Phone Number?
Shonia B's phone (404) ***-*360
What industry does Shonia B work in?
Shonia B works in the Computer Networking industry.
Shonia B Email Addresses
Shonia B Phone Numbers
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