Shirley Quesada
Merchandise Manager at Kohl's | United States
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Shirley Quesada is a seasoned Operations Lead at Kohl's, where she leverages her extensive experience in retail and customer service to enhance operational efficiency and customer satisfaction. With a proven track record of managing daily logistics, Shirley oversees the picking, packing, and shipping of an impressive average of 160 omni units daily, ensuring that each order meets the high standards of quality and accuracy that Kohl's customers expect. Her role also encompasses drive-up duties, where she skillfully balances the demands of fast-paced retail operations with a commitment to delivering exceptional service.
In addition to her core responsibilities, Shirley serves as a vital back-up for cashiers and customer service representatives, adeptly handling customer inquiries, returns, and transactions for both Kohl's and Amazon. This versatility not only highlights her strong customer service skills but also her ability to adapt to various roles within the retail environment. Her fluency in both Spanish and English further enhances her capability to connect with a diverse customer base, fostering an inclusive shopping experience.
Shirley is also responsible for maintaining the Women, Juniors, and Men (WJM) department, ensuring it remains business-ready throughout the day. This involves meticulous merchandising and maintaining fitting rooms to create an inviting atmosphere for shoppers. Her expertise in data entry, administrative assistance, and sales management complements her operational duties, making her a key asset to the Kohl's team. With a passion for customer satisfaction and a keen eye for detail, Shirley Quesada continues to drive operational excellence and elevate the overall shopping experience at Kohl's.
Merchandise Manager at Kohl's in October 2020 to Present
Travel Agent at Turhokeanos Travel Agency in July 2012 to January 2013
Travel Agent at Nasca Mayorista Viajes in March 2007 to June 2012
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Universidad Internacional de las Américas, Adminitracion y Turismo con Enfasis en Hoteleria y Agencia de Viajes, July 2026
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Customer Service Representatives
Customer Relationship Management (CRM)
Hospitality Industry
Travel Agencies
Spanish
Retail
Data Entry
Social Media
Cashiering
Travel & Tourism
Tourism
Retail Sales
Customer Service
Adventure Travel
Administrative Assistance
Sales
Typing
Travel Management
Customer Satisfaction
Travel Planning
Customer Experience
Merchandising
Administration
Bilingualism
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
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Discover more about Kohl'sWhat is Shirley Quesada email address?
Email Shirley Quesada at [email protected]. This email is the most updated Shirley Quesada's email found in 2026.
How to contact Shirley Quesada?
To contact Shirley Quesada send an email to [email protected]. (updated on January 12, 2025)
What company does Shirley Quesada work for?
Shirley Quesada works for Kohl's
What is Shirley Quesada's role at Kohl's?
Shirley Quesada is Merchandise Manager
What is Shirley Quesada's Phone Number?
Shirley Quesada's phone (***) ***-*100
What industry does Shirley Quesada work in?
Shirley Quesada works in the Retail industry.
Shirley Quesada Email Addresses
Shirley Quesada Phone Numbers
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