Shineeta J
Claim Specialist-Team Lead at State Farm | Dallas-Fort Worth Metroplex
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Shineeta J. currently serves as a Claim Specialist-Team Lead at State Farm, where she leverages her extensive background in administration and customer service to enhance the claims process for policyholders. With a self-driven approach and a commitment to putting customers first, Shineeta excels in managing complex claim scenarios, ensuring that each case is handled with the utmost care and efficiency. Her role involves receiving and reviewing claim information, applying established claim handling procedures, and initiating payments to close claim files promptly.
Shineeta's expertise extends beyond the technical aspects of claims processing; she is adept at utilizing State Farm's advanced systems and technology to streamline operations and improve customer interactions. Her strong communication skills enable her to effectively engage with customers and associates alike, whether through phone conversations or other communication channels. This ability to articulate complex information clearly is complemented by her experience in public speaking, allowing her to advocate for clients and provide guidance during challenging situations.
Key projects Shineeta has led include initiatives aimed at enhancing customer satisfaction and reducing claim processing times. By implementing strategic planning and research methodologies, she has successfully identified areas for improvement within the claims workflow, resulting in increased efficiency and better service delivery. Her proficiency in Microsoft Operating Systems, particularly Windows 8 and Windows XP, further supports her capability to navigate various technological platforms essential for her role. Shineeta J. is not only a valuable asset to the State Farm team but also a dedicated professional who continuously seeks to elevate the customer experience in the insurance industry.
Claim Specialist-Team Lead at State Farm in August 2016 to Present
Data Entry Technician at Medcore Pharmacy in March 2016 to July 2016
Onboarding Coordinator at Kelly Services/Nissan in April 2015 to January 2016
Client Service Professional at H&R Block in December 2014 to April 2015
Finance/Check-In Rep at Comcast in September 2012 to April 2015
Customer Account Executive at Comcast in February 2011 to August 2011
Information Service Assistant at AT&T/Bellsouth in April 2008 to February 2011
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Jackson State University, Bachelor’s Degree, November 2026
Holmes Community College, Associate of Arts (A.A.), November 2026
Alcorn State University, November 1998 to November 2026
Lanier High School, Diploma, November 1994 to November 1998
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Healthcare
Customer Service
Customer Satisfaction
Filing
Telephone Skills
Customer Experience
Call Center
Call Control
Nursing Care
Management
Clerical Work
Clerical Skills
Typing
Phone Etiquette
Answering Telephones
Placing Orders
Time Management
Internet Troubleshooting
Public Speaking
Training
Team Building
Leadership
Financial Accounting
Inventory
Recruiting
Interviewing Skills
Spreadsheets
SharePoint
I9
Drug and Physical Screening
Background Checks
Scheduling
Project Management
Microsoft Operating Systems
Microsoft Applications
Windows 7
Windows 8
Windows XP
Outlook
Microsoft Office
Microsoft Excel
Microsoft Word
Data Entry
Strategic Planning
Leadership Development
Research
Microsoft PowerPoint
Problem Solving
Communication
Multitasking
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Discover more about State FarmWhat is Shineeta J email address?
Email Shineeta J at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Shineeta J's email found in 2026.
What is Shineeta J phone number?
Shineeta J phone number is 6827772805.
How to contact Shineeta J?
To contact Shineeta J send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Shineeta J try calling on 6827772805. (updated on February 16, 2025)
What company does Shineeta J work for?
Shineeta J works for State Farm
What is Shineeta J's role at State Farm?
Shineeta J is Claim Specialist-Team Lead
What industry does Shineeta J work in?
Shineeta J works in the Insurance industry.
Shineeta J Email Addresses
Shineeta J Phone Numbers
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