Sheryl Gregson

Sheryl Gregson currently serves as the Manager of Business Systems at Ivey Business School at Western University, where she plays a pivotal role in optimizing the institution’s operational efficiency through innovative technology solutions. In this capacity, Sheryl oversees the administration and continuous improvement of critical business systems, including Salesforce, ensuring seamless user management, customization of objects and fields, and automation of key processes. Her expertise in Salesforce administration and data analysis enables her to develop robust reporting frameworks using Crystal Reports and Salesforce reports, providing valuable insights that support strategic decision-making across departments.

A key focus of Sheryl’s work involves website enhancements and updates, ensuring that digital platforms effectively communicate Ivey’s brand and academic offerings while supporting user engagement. She manages partner contracts and collaborates closely with stakeholders to streamline business processes, leveraging her skills in project management and strategic planning. Her passion for automation drives her to identify opportunities for process improvements, reducing manual effort and increasing accuracy, which ultimately enhances the student and faculty experience.

With a background rooted in higher education, Sheryl combines her technical expertise with strong leadership and communication skills to facilitate cross-functional collaboration. Her proficiency in event management and social media marketing complements her technical work, enabling her to coordinate initiatives that promote Ivey’s programs and initiatives effectively. Dedicated to continuous improvement and mindful of organizational goals, Sheryl Gregson remains committed to leveraging business systems to support Ivey’s mission of developing responsible, innovative business leaders.