Sherrie Jolin
Customer Service Manager at WebTPA | United States
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Sherrie Jolin currently serves as the Customer Service Manager at WebTPA, a division of AmWins, located in San Antonio, Texas. With a robust background in the medical and dental third-party administration industry, Sherrie has honed her expertise in healthcare plan development and employee benefits over her extensive career. In her current role, she leads a dynamic team of 24 customer service representatives, ensuring that they deliver exceptional service to clients navigating the complexities of health insurance.
Sherrie's leadership skills are evident in her ability to foster a collaborative team environment, where training and team building are prioritized to enhance performance and customer satisfaction. She is adept at utilizing tools such as Microsoft Excel and Microsoft Office to analyze data and streamline processes, which significantly improves operational efficiency within the inbound call center. Her previous experience at Benefit Planners, Fiserv, and United Healthcare has equipped her with a comprehensive understanding of the healthcare landscape, enabling her to address client inquiries with precision and empathy.
Key projects under Sherrie's management include the implementation of new training programs aimed at improving service delivery and reducing call resolution times. By leveraging her extensive knowledge of health insurance and customer service best practices, Sherrie is committed to elevating the customer experience at WebTPA, ensuring that clients receive the support they need in a timely and effective manner. Her dedication to excellence and continuous improvement positions her as a valuable asset in the ever-evolving healthcare industry.
Customer Service Manager at WebTPA in March 2010 to Present
Customer Service Manager at Benefit Planners Inc. in June 1995 to March 2010
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Roosevelt High School - Chicago Illinois, High School
University of Illinois Urbana-Champaign
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Insurance
Microsoft Excel
Employee Benefits
Customer Service
Microsoft Office
Health Insurance
Microsoft Word
Leadership
Healthcare
Team Building
Training
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Discover more about WebTPAWhat is Sherrie Jolin email address?
Email Sherrie Jolin at [email protected]. This email is the most updated Sherrie Jolin's email found in 2026.
How to contact Sherrie Jolin?
To contact Sherrie Jolin send an email to [email protected]. (updated on September 03, 2024)
What company does Sherrie Jolin work for?
Sherrie Jolin works for WebTPA
What is Sherrie Jolin's role at WebTPA?
Sherrie Jolin is Customer Service Manager
What is Sherrie Jolin's Phone Number?
Sherrie Jolin's phone (***) ***-*136
What industry does Sherrie Jolin work in?
Sherrie Jolin works in the Insurance industry.
Sherrie Jolin Email Addresses
Sherrie Jolin Phone Numbers
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