Shay Knutson
Loan Servicing Senior Specialist at First Interstate | Billings, Montana, United States
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Shay Knutson currently serves as a Loan Servicing Senior Specialist at First Interstate, where she plays a pivotal role in the Insurance Review Team for both Consumer and Commercial loans. Since starting her journey as a temporary employee, Shay has quickly established herself as a knowledgeable and reliable asset within the banking sector. Her responsibilities include meticulously reviewing insurance policies submitted by frontline staff, ensuring compliance with regulatory standards, and reaching out to insurance companies for proof of coverage. This critical function not only safeguards the bank’s interests but also enhances customer satisfaction by ensuring that all loans are adequately protected.
Shay's expertise extends to evaluating loans for potential insurance tracking waivers based on collateral types, allowing her to make informed decisions that balance risk management with customer needs. When necessary, she is adept at force-placing insurance on loans, demonstrating her ability to multitask effectively in a fast-paced environment. Her comprehensive understanding of the mortgage industry, including Home Equity Lines of Credit and U.S. VA Loans, positions her as a knowledgeable resource for her team and clients alike.
In addition to her technical skills, Shay is a Montana Notary and has experience in loan closing and wholesale lending, further enhancing her versatility in the banking landscape. Her leadership qualities shine through as she takes on teaching roles within her team, sharing her insights and fostering a collaborative atmosphere. With a commitment to continuous learning and professional growth, Shay Knutson is not just a specialist; she is a driving force in ensuring the integrity and efficiency of First Interstate’s loan servicing operations.
Loan Servicing Senior Specialist at First Interstate in March 2024 to Present
Post Close Specialist at First Interstate in October 2023 to March 2024
Member Experience Associate at Black Hills Federal Credit Union in January 2023 to October 2023
Loan Officer at National Lending Group, LLC in June 2022 to September 2022
Senior Mortgage Closer at loanDepot in October 2020 to November 2021
Mortgage Closer at Wells Fargo in June 2020 to October 2020
Loan Document Specialist at Wells Fargo in June 2015 to July 2017
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Montana State University Billings
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Procedure Implementation
Property and Casualty Insurance
Commercial Insurance
Time Management
Multitasking
System Integration Testing
Title Review
Montana Notary
NMLS
Homeowners Insurance
Titles
Chain of Title
Home Equity Lines of Credit
Mortgage Industry
Loan Closing
Wholesale Lending
Working with Brokers
Customer Relationship Management (CRM)
Banking
Business Relationship Management
Mortgage Lending
Loan Origination
U.S. VA Loans
Microsoft Office
Team Leadership
Employee Training
Customer Service
Tenacious Work Ethic
Leadership
Training
Teaching
Employment Training
Home Equity
Closings
Customer Retention
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Discover more about First InterstateWhat is Shay Knutson email address?
Email Shay Knutson at [email protected]. This email is the most updated Shay Knutson's email found in 2026.
What is Shay Knutson phone number?
Shay Knutson phone number is 4062599734.
How to contact Shay Knutson?
To contact Shay Knutson send an email to [email protected]. If you want to call Shay Knutson try calling on 4062599734. (updated on September 25, 2024)
What company does Shay Knutson work for?
Shay Knutson works for First Interstate
What is Shay Knutson's role at First Interstate?
Shay Knutson is Loan Servicing Senior Specialist
What industry does Shay Knutson work in?
Shay Knutson works in the Banking industry.
Shay Knutson Email Addresses
Shay Knutson Phone Numbers
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