Shawna U
Vice President - Client Technical Onboarding, Lead at JPMorganChase | Plano, Texas, United States
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Vice President - Client Technical Onboarding, Lead at JPMorganChase in February 2023 to Present
Director Customer Care at Sage in June 2022 to February 2023
Customer Support Account Manager at Sage in July 2019 to June 2022
Customer Support Analyst, Sr/Product Mentor at Sage in September 2017 to July 2019
Co-Owner at Tactron Inc in June 2001 to January 2019
Support Manager 300CRE at Sage in March 1994 to June 2001
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Portland State University, Bachelor of Science (BS), September 2026
Portland Community College, Associate of Science (AS), September 2026
Trend College, Certificate, September 1991 to September 1992
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Client enablement
Distribution Management
Business Operations
Organizational Communication
Management principles
Team Collaboration
Emotional Intelligence
Active Listening
Facilitation and Group Dynamics
Conflict analysis & resolution strategy
Negotiation & Mediation
Technical troubleshooting & analysis
Team enablement & mentoring
Entrepreneurship
Vendor Management
Client focused innovation
Process Optimization (Manufacturing)
Customer Satisfaction
Customer experience strategy
Escalations Management
Cross-functional Collaborations
Data-driven Decision Making
Global Cross-Functional Team Leadership
People Development
Strategic Leadership
Client Onboarding
Customer Experience Management
Customer Escalation Management
Operational Excellence
Accounting
Business
Psychology
Sociology
Customer Success
Team Motivation
Business Metrics
Process Excellence
Performance Metrics
Service Delivery
Presentations
Operations
Negotiation
Financial Literacy
Facilitation
Business Process Improvement
Business Leadership
Growth Management
Customer-focused Service
Microsoft PowerPoint
Microsoft Excel
Team Leadership
Account Management
Management
Customer Service
Leadership
Project Management
Technical Support
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Microsoft Office
SQL
Databases
Enterprise Software
Software as a Service (SaaS)
Team Building
Creative Problem Solving
Interpersonal Communication
Conflict Resolution
Process Improvement
Research Competence
Tactful Communications
Cross-team Collaboration
Sage ERP X3
Problem Solving
Communication
Organization Skills
Direct Sales
Training
Multitasking
Customer Support
Program Development
Relationship Building
Conflict Management
Mediation
Storytelling
Agile Methodologies
Business Relationship Management
Partner Relationship Management
Customer Experience
Team Management
Cross-functional Team Leadership
Project Scheduling
Microsoft Project
Requirements Management
Risk Management
Stakeholder Management
Public Speaking
Persuasive Speaking
One On One
Leading Meetings
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Discover more about JPMorganChaseWhat is Shawna U email address?
Email Shawna U at [email protected]. This email is the most updated Shawna U's email found in 2026.
How to contact Shawna U?
To contact Shawna U send an email to [email protected]. (updated on October 08, 2025)
What company does Shawna U work for?
Shawna U works for JPMorganChase
What is Shawna U's role at JPMorganChase?
Shawna U is Vice President - Client Technical Onboarding, Lead
What is Shawna U's Phone Number?
Shawna U's phone (214) ***-*339
What industry does Shawna U work in?
Shawna U works in the Financial Services industry.
Shawna U Email Addresses
Shawna U Phone Numbers
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