Shavone Walker
Customer Service Consultant at Manhattan Helicopters | Virginia Beach, Virginia, United States
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Shavone Walker serves as a Customer Service Consultant at Manhattan Helicopters, where she leverages her extensive expertise in customer service management and process improvement to enhance operational efficiency and elevate customer satisfaction. In her current role, Shavone is instrumental in training, coaching, and mentoring employees, ensuring they possess the skills necessary to deliver exceptional service. Her commitment to fostering a customer-centric culture is evident in her hands-on approach to developing innovative solutions that streamline processes and improve overall service delivery.
One of Shavone's key projects involves the implementation of a comprehensive training program designed to equip staff with the tools and knowledge needed to handle customer inquiries and issues effectively. By utilizing her strong organizational skills and decision-making abilities, she has successfully expedited the coordination of workflows between departments, ensuring that customer orders are processed seamlessly and in accordance with company standards. Shavone also plays a critical role in reviewing agreements and proposed contracts, ensuring compliance with company rates and regulations, which not only mitigates risk but also enhances the trust and reliability that customers place in Manhattan Helicopters.
With a diverse skill set that includes troubleshooting, management, and leadership, Shavone is adept at tracking budgets and planning resources to optimize operational performance. Her proficiency in tools such as PowerPoint and HTML further supports her ability to communicate effectively and present data-driven insights to stakeholders. Through her dedication and innovative mindset, Shavone Walker continues to make a significant impact at Manhattan Helicopters, driving both customer satisfaction and business success.
Customer Service Consultant at Manhattan Helicopters in September 2016 to Present
Customer Experience Manager at Leesa Sleep in September 2015 to September 2017
Customer Service Director at MonogramOnline in January 2015 to August 2015
Customer Service Brand Manager at ASM: Prada Miu Miu in May 2012 to January 2015
Customer Service Director at Independent Contractor for DecoratorsBest in November 2013 to November 2014
Supervisor at UncommonGoods in September 2012 to January 2013
Customer Relations Manager at iCandy America Inc. in February 2008 to May 2012
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LaGuardia Community College, Associate of Arts and Sciences (AAS), August 2026
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Account Management
Interpersonal Skills
Troubleshooting
Salesforce.com
Organization Skills
Active Listening
Microsoft Excel
Customer Service
Microsoft Office
Sales
Microsoft Word
English
Teaching
Teamwork
PowerPoint
Windows
Research
Outlook
Photoshop
HTML
QuickBooks
Management
Leadership
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Discover more about Manhattan HelicoptersWhat is Shavone Walker email address?
Email Shavone Walker at [email protected] and [email protected]. This email is the most updated Shavone Walker's email found in 2026.
How to contact Shavone Walker?
To contact Shavone Walker send an email to [email protected] or [email protected]. (updated on August 24, 2024)
What company does Shavone Walker work for?
Shavone Walker works for Manhattan Helicopters
What is Shavone Walker's role at Manhattan Helicopters?
Shavone Walker is Customer Service Consultant
What is Shavone Walker's Phone Number?
Shavone Walker's phone (703) ***-*424
What industry does Shavone Walker work in?
Shavone Walker works in the Education Management industry.
Shavone Walker Email Addresses
Shavone Walker Phone Numbers
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