Shasha Hanafi
Queue Manager at Outlier | Subang Jaya, Selangor, Malaysia
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Shasha Hanafi currently serves as the Queue Manager at Outlier, where she plays a pivotal role in streamlining project workflows and ensuring the delivery of high-quality outputs. Leveraging her legal background, Shasha brings a meticulous attention to detail and a strong sense of compliance to her responsibilities, which include collaborating closely with project delivery teams to optimize task management and resource allocation. Her expertise in project implementation and organization skills enables her to effectively monitor quality attainment across various initiatives, identifying areas for continuous improvement and implementing targeted quality enhancement strategies.
In her role, Shasha conducts thorough audits of tasks, providing constructive feedback to contributors to uphold Outlier’s standards of excellence. She also leads training and development activities, empowering team members with the necessary skills and knowledge to excel in their roles. Her proficiency in Human Resources Information Systems (HRIS) and document preparation supports her in maintaining efficient workflows and accurate record-keeping, which are critical for successful project execution.
Beyond her professional commitments, Shasha is an active volunteer and a passionate handmade soap maker, often creating products for community events and personal use. Her diverse skill set, including problem-solving, leadership, and community outreach, complements her technical expertise and enhances her ability to foster a collaborative and high-performing team environment. Overall, Shasha’s multifaceted experience and dedication to quality make her an invaluable asset to Outlier’s project management and operational excellence initiatives.
Queue Manager at Outlier in January 2025 to Present
LA Operations at Geniebook in June 2023 to September 2024
Brain Trainer [Teacher] at Pinoki Brain Training Centre in December 2022 to August 2023
Content Labelling Operation Specialist at ByteDance in September 2022 to June 2023
Content Labeller at ByteDance in December 2021 to August 2022
Content Moderator at ByteDance in January 2020 to December 2021
Operational Support Executive at HorecaBid.com in December 2018 to December 2019
Operation Support Assistant at HorecaBid.com in July 2018 to November 2018
Editorial operation Associate at LexisNexis in June 2018 to July 2018
Paralegal at Khairul, Suhaila & Hazlina (Legal firm) in September 2017 to May 2018
Intern at Khairul, Suhaila & Hazlina (Legal firm) in February 2017 to August 2017
Teaching Assistant at Tadika Suria Sunway in January 2013 to June 2013
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YouAccel Training, Professional in Human Resource (HRCI PHR) Certification, July 2026
Management and Science University, Bachelor’s Degree, July 2026
Logix Academy, Cyber Security :From Beginner to Expert Certification, July 2026
Start-Tech Academy, Data Analytic for Project Management, July 2026
Management and Science University, Foundation degree, July 2026
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Data Analytics
Power bi
Human Resources Information Systems (HRIS)
Events
Hospitality Industry
Event Management
Attention to Detail
Teamwork
Problem Solving
Data Visualization
Quality Assurance
Organization Skills
Client Relations
Product Launch
Employee Training
Data Collection
Project Implementation
Customer Experience
Data Analysis
Online Moderation
Legal Document Preparation
Digital Marketing
Product Training
Nonprofit Organizations
Legal Writing
Event Planning
Human Resources
Project Management
Social Media
Strategic Planning
Writing
Operations Management
Microsoft Excel
Microsoft Word
Microsoft Office
PowerPoint
Customer Service
Leadership
Community Outreach
Management
Teaching
Time Management
Fundraising
Customer Support
Interpersonal Skills
Presentations
Training
English
Business Basic
Document Preparation
Computer Literacy
Customer Onboarding
New Client Implementation
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Discover more about OutlierWhat is Shasha Hanafi email address?
Email Shasha Hanafi at [email protected]. This email is the most updated Shasha Hanafi's email found in 2026.
How to contact Shasha Hanafi?
To contact Shasha Hanafi send an email to [email protected]. (updated on March 10, 2025)
What company does Shasha Hanafi work for?
Shasha Hanafi works for Outlier
What is Shasha Hanafi's role at Outlier?
Shasha Hanafi is Queue Manager
What is Shasha Hanafi's Phone Number?
Shasha Hanafi's phone (**) *** *** 190
What industry does Shasha Hanafi work in?
Shasha Hanafi works in the Internet industry.
Shasha Hanafi Email Addresses
Shasha Hanafi Phone Numbers
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