Sharon Preyer
Emergency Department Admissions Representative at Baptist Memorial Health Care | Memphis, Tennessee, United States
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Sharon Preyer currently serves as the Inside Sales Manager at Rentokil Initial, where she leverages her extensive background in healthcare to drive customer engagement and enhance service delivery. With a strategic focus on quality metrics and performance motivation, Sharon is dedicated to fostering a high-performing team of Customer Service Supervisors. Her leadership style emphasizes coaching and mentorship, ensuring that her team not only meets but exceeds sales campaign objectives while maintaining exceptional customer experience management.
In her role, Sharon is instrumental in developing and implementing strategic roadmaps that align with Rentokil Initial's mission to provide innovative pest control solutions. Her expertise in navigating complex insurance policies and employee benefits allows her to effectively address customer inquiries and streamline support management processes. Sharon’s deep understanding of Medicaid and other reimbursement services further enhances her ability to guide her team in delivering tailored solutions that meet diverse client needs.
Key projects under Sharon's leadership include the optimization of sales processes and the enhancement of customer support initiatives, which have significantly improved client satisfaction and retention rates. Her cognitive flexibility enables her to adapt strategies in a rapidly changing healthcare landscape, ensuring that Rentokil Initial remains at the forefront of industry advancements. With a proven track record of driving organizational growth and transformation, Sharon Preyer exemplifies the qualities of a strategic healthcare leader committed to excellence and innovation in service delivery.
Emergency Department Admissions Representative at Baptist Memorial Health Care in June 2024 to Present
Patient Financial Services ► Reimbursement Processes | Continuous Improvement at Bioventus in October 2020 to September 2023
Technical Support | Team Leadership | Sales Coaching at Asurion in October 2017 to October 2020
Program Operations | Data Analysis | Leadership at Youth Villages in July 2016 to August 2017
Patient Access | Financial Assistance | Technical Support at UBC - An Express Scripts Company in July 2014 to November 2015
Consumer Relations Developer ► Customer Service | Cost Reduction | Quality at Advanced Services Inc. in November 2010 to June 2014
Operations Manager ► Cost Savings | Client Relationships | Training at Sitel in March 2006 to January 2010
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University of Tennessee, Knoxville, Executive MBA, July 2026
The University of Memphis, Bachelor's degree
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Technology Implementation
Pharmaceuticals
Communication Training
Interactive Voice Response (IVR)
Family Engagement
Success Stories
Interpreting Data
Trusting Relationships
Staffing Plans
Spoken Word
Key Metrics
Build Strong Relationships
Quality Metrics
Confidentiality
Sales Campaigns
Reporting
Performance Motivation
Business Acumen
Operational Excellence
Job Aids
Operations
Five9
Data-driven Decision Making
Strategic Roadmaps
Product Adoption
Performance Metrics
Identifying Issues
Customer Advocacy
Insurance Policies
Financial Results
Responsiveness
Problem Solving
Subject Matter Experts
Service-Level Agreements (SLA)
Revenue Cycle Management
Employee Benefits
Customer Success
Financial Performance
HMO
Claims Processing
Insurance Claims
Medicaid
Claims Management
Executive Development
Support Management
Supportive Services
Dispute Resolution
Order Management
Process Auditing
Order to Cash
Succession Planning
Emotional Intelligence
Conflict Resolution
Written Communication
Patient Support
Industry standards
Budget Tracking
Mitigation Strategies
Social Influence
Customer Engagement
Customer Relationship Management (CRM)
Presentations
Strategic Partnerships
Action Planning
New Program Launches
Strategic Business Initiatives
Cross-functional Team Leadership
Strategic Communications
Business Planning
Operations Management
Process Improvement
Team Leadership
Financial Services
Management
Training
Customer Experience
Team Building
Employee Engagement
Leadership
Customer Satisfaction
Strategic Planning
Project Management
Contact Center Management
Microsoft Office
Interviewing
Business Process Improvement
Healthcare
Healthcare Reimbursement
Payer Relations
Revenue Generation
Relationship Building
Sales Processes
Sales Operations
Budgeting
Change Management
Contact Center Optimization
Performance Management
Customer Experience Management
Cognitive Flexibility
Challenging Environment
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Discover more about Baptist Memorial Health CareWhat is Sharon Preyer email address?
Email Sharon Preyer at [email protected] and [email protected]. This email is the most updated Sharon Preyer's email found in 2026.
What is Sharon Preyer phone number?
Sharon Preyer phone number is 9013549225 and 901-264-6818.
How to contact Sharon Preyer?
To contact Sharon Preyer send an email to [email protected] or [email protected]. If you want to call Sharon Preyer try calling on 9013549225 and 901-264-6818. (updated on September 03, 2024)
What company does Sharon Preyer work for?
Sharon Preyer works for Baptist Memorial Health Care
What is Sharon Preyer's role at Baptist Memorial Health Care?
Sharon Preyer is Emergency Department Admissions Representative
What industry does Sharon Preyer work in?
Sharon Preyer works in the Hospital & Health Care industry.
Sharon Preyer Email Addresses
Sharon Preyer Phone Numbers
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