Shanu F
Desktop Support Engineer at Capgemini | United States
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Shanu F. is a seasoned Desktop Support Engineer at Capgemini, where he leverages his extensive experience in the construction, local government, and biopharma sectors to deliver exceptional IT support. With a strong foundation in Windows 7 and 10, Shanu excels in providing Tier II support for hardware and software escalations, ensuring that all customer-reported incidents are addressed promptly through a structured ticketing system. His role involves not only troubleshooting complex technical issues but also installing, maintaining, and supporting PCs and their associated infrastructure, which is critical for maintaining operational efficiency within the organization.
One of Shanu's key projects includes the implementation of a streamlined inventory management system for IT equipment, which has significantly improved the accuracy and efficiency of tracking hardware assets. This initiative not only enhances accountability but also allows for better resource allocation across various departments. His technical prowess extends beyond traditional desktop support; he is proficient in using tools like PowerShell for automation, AWS Lambda for serverless computing, and SQL Server for database management, which enables him to tackle a wide range of IT challenges effectively.
Shanu's commitment to continuous improvement is evident in his proactive approach to learning and adopting new technologies, such as Tableau for data visualization and MongoDB for database solutions. His strong analytical skills, coupled with expertise in Python libraries like Pandas and frameworks like Hadoop, position him as a valuable asset in any tech-driven environment. As he continues to grow within Capgemini, Shanu remains dedicated to enhancing user experiences and driving technological advancements that support the organization's strategic goals.
Desktop Support Engineer at Capgemini in October 2023 to Present
Desktop Support Engineer at Hexaware Technologies in February 2019 to December 2021
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Harrisburg University of Science and Technology, Master's degree, August 2026
• Sir CRR Engineering College, Bachelor's degree, August 2026
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Powershell
Jira Service Desk
AWS Lambda
Snowflake
Amazon S3
Glue
Amazon Web Services (AWS)
sccm
Active Directory
Windows
Systems Management Server 2003
Domain Name System (DNS)
Microsoft Intune
Help Desk Support
Troubleshooting
gcp
PySpark
Google Cloud Dataflow
Google BigQuery
Microsoft Excel
Power BI
Tableau
Amazon Dynamodb
MongoDB
Oracle Database
PostgreSQL
SQL Server
MySQL
ggplot2
Seaborn
SciPy
Matplotlib
Pandas (Software)
NumPy
Pycharm
Jupyter
Microsoft Visual Studio Code
Java
Software Development Life Cycle (SDLC)
Agile Methodologies
Data Analysis
python
SQL
Linux
Object-Oriented Programming (OOP)
SQL Server Management Studio
Microsoft Power BI
Azure Data Factory
Azure Data Lake
Azure Databricks
Python (Programming Language)
PANDAS
Microsoft Azure
Azure Cosmos DB
Team Leadership
azure synapse analytics
Hadoop
MapReduce
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Discover more about CapgeminiWhat is Shanu F email address?
Email Shanu F at [email protected], [email protected] and [email protected]. This email is the most updated Shanu F's email found in 2026.
What is Shanu F phone number?
Shanu F phone number is 8576002947.
How to contact Shanu F?
To contact Shanu F send an email to [email protected], [email protected] or [email protected]. If you want to call Shanu F try calling on 8576002947. (updated on January 05, 2025)
What company does Shanu F work for?
Shanu F works for Capgemini
What is Shanu F's role at Capgemini?
Shanu F is Desktop Support Engineer
What industry does Shanu F work in?
Shanu F works in the Information Technology & Services industry.
Shanu F Email Addresses
Shanu F Phone Numbers
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