Shantivia Dugger
Account Manager at C.H. Robinson | United States
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Shantivia Dugger is an accomplished Account Manager at C.H. Robinson, bringing over 20 years of extensive experience in account management, strategic project planning, and customer relationship management to her role. Her expertise lies in managing complex, multimillion-dollar accounts, where she excels in driving business growth through effective communication and negotiation strategies. Shantivia has a proven track record of cultivating and maintaining strong relationships with key stakeholders across client organizations, which has resulted in impressive client retention rates and long-term partnerships.
In her current position, Shantivia strategically assesses client needs to tailor C.H. Robinson’s diverse service offerings, ensuring that each solution aligns with the specific goals and challenges of her clients. This client-centric approach not only drives significant revenue growth but also enhances account penetration, allowing her to identify new opportunities within existing accounts. Shantivia’s ability to leverage her interpersonal communication skills and decision-making capabilities has been instrumental in fostering trust and collaboration with clients, making her a vital asset to the C.H. Robinson team.
Moreover, Shantivia is adept at budget management and operations management, utilizing tools like Microsoft Excel and Word for ad hoc reporting and data analysis. Her punctuality and commitment to delivering exceptional customer experiences further underscore her dedication to excellence in account management. As she continues to lead key projects and initiatives at C.H. Robinson, Shantivia remains focused on driving innovation and efficiency, ensuring that her clients receive the highest level of service and support in a competitive logistics landscape.
Account Manager at C.H. Robinson in September 2024 to Present
Customer Account Specialist at C.H. Robinson in September 2021 to September 2024
Account Coordinator at C.H. Robinson in September 2013 to September 2021
Personal Support Assistant at Home Nurse, Inc. in August 2011 to September 2013
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Kennesaw State University, Bachelor of Exercise Health and Science, October 2026
Middle Georgia State University, Associate of Science (A.S.), October 2026
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Manufacturing Process Improvement
Customer-Focused Service
Decision-Making
Customer Experience
Resolving Issues
Written Communication
Demos
Relationship Building
Budget Management
Presentation Skills
Negotiation
Leadership
Business Development
Analytical Skills
Strategic Planning
Problem Solving
Innovation Development
Cross-functional Team Leadership
Organizational Development
Project Management
Customer Satisfaction
Customer Retention
Customer Service
Team Leadership
Microsoft Office
Health Program Planning
Health Promotion
Patient Support
Innovativeness
Always Punctual
Strategic Thinking
Interpersonal Communication Abilities
Exercise physiology
Research
Time Management
Nonprofits
Community Outreach
Policy
Public Speaking
Personal Training
Fundraising
Exercise Physiology
Nutrition
Health Education
Outlook
Employee Wellness
Exercise Prescription
Wellness Coaching
Public Health
Coaching
Microsoft Excel
Microsoft Word
Microsoft Outlook
Account Management
Ad Hoc Reporting
Financial Reporting
Meeting Planning
Meeting Facilitation
Interpersonal Skills
Communication
Teaching
Prevention
Childcare
Training
Sales
Skilled Multi-tasker
Customer Relationship Management (CRM)
Operations Management
Supply Chain Management
Logistics Management
Transportation
Marketing
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Discover more about C.H. RobinsonWhat is Shantivia Dugger email address?
Email Shantivia Dugger at [email protected]. This email is the most updated Shantivia Dugger's email found in 2026.
How to contact Shantivia Dugger?
To contact Shantivia Dugger send an email to [email protected]. (updated on September 01, 2024)
What company does Shantivia Dugger work for?
Shantivia Dugger works for C.H. Robinson
What is Shantivia Dugger's role at C.H. Robinson?
Shantivia Dugger is Account Manager
What is Shantivia Dugger's Phone Number?
Shantivia Dugger's phone (***) ***-*332
What industry does Shantivia Dugger work in?
Shantivia Dugger works in the Logistics & Supply Chain industry.
Shantivia Dugger Email Addresses
Shantivia Dugger Phone Numbers
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