Shane Sherron
AVP, Product Owner III - EDGE Retail Lending (Salesforce Platform) at PNC | Charlotte, North Carolina, United States
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Shane Sherron currently serves as the Assistant Vice President and Product Owner III for EDGE Retail Lending at PNC, where he leverages his extensive banking experience to drive transformative initiatives within the organization. With a career that began in the branch network, Shane has cultivated a comprehensive understanding of financial services through his work across nine different areas of the bank. This diverse background equips him with a unique perspective on client needs and operational efficiencies, making him a valuable asset in his current role.
At PNC, Shane is spearheading the ambitious project of migrating a legacy servicing platform to Salesforce, a critical endeavor aimed at enhancing the user experience for over 16,000 employees who service a variety of personal loan products, including unsecured installment loans, personal lines of credit, auto loans, and secured installment loans. His responsibilities extend beyond mere platform migration; he is deeply involved in journey mapping and conducting customer impact assessments, ensuring that the transition aligns with change management best practices and ultimately enhances client satisfaction.
Shane's expertise in product management, project planning, and process improvement is complemented by his proficiency in tools like Jira and Confluence, which facilitate effective communication and collaboration within cross-functional teams. His commitment to time management and team building further underscores his ability to lead complex projects to successful completion. As he continues to innovate within the retail lending space, Shane remains focused on delivering solutions that not only meet business objectives but also elevate the overall customer experience in a rapidly evolving financial landscape.
AVP, Product Owner III - EDGE Retail Lending (Salesforce Platform) at PNC in September 2022 to Present
Sr. Business Systems Analyst at Zennify in January 2022 to September 2022
Business Banking Specialist at U.S. Bank in March 2020 to January 2022
Branch Manager, AVP at PNC in July 2019 to March 2020
Resident Coordinator at Apartment Life in June 2017 to March 2020
Accel Consumer and Small Business Associate/Branch Manager at PNC in June 2018 to June 2019
Personal Banker at PNC in April 2016 to June 2018
Sales Associate at Belk in September 2010 to April 2016
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Southeastern Baptist Theological Seminary, Bachelor of Arts - BA
Trailhead by Salesforce
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Jira
Confluence
ServiceNow
Seibel
Current State Assessment
Future state
Product Management
Project Planning
Customer Relationship Management (CRM)
Salesforce.com
Business Development
Project Management
Project Reporting
nCino
Business-to-Business (B2B)
Treasury Management
Merchant Services
Business Relationship Management
Salesforce.com Consulting
Salesforce.com Implementation
Salesforce.com Administration
Process Improvement
Commercial Lending
Communication
Business Analysis
Operational Excellence
Small Business Lending
Consumer Lending
Banking
Mortgage Lending
Loans
Credit Analysis
Credit
Sales
Coaching
P&L Management
P&L Analysis
Time Management
Customer Experience
Leadership
Customer Service
Finance
Microsoft Office
Management
Customer Satisfaction
Team Building
Training
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Discover more about PNCWhat is Shane Sherron email address?
Email Shane Sherron at [email protected] and [email protected]. This email is the most updated Shane Sherron's email found in 2026.
What is Shane Sherron phone number?
Shane Sherron phone number is 9193532846.
How to contact Shane Sherron?
To contact Shane Sherron send an email to [email protected] or [email protected]. If you want to call Shane Sherron try calling on 9193532846. (updated on January 07, 2025)
What company does Shane Sherron work for?
Shane Sherron works for PNC
What is Shane Sherron's role at PNC?
Shane Sherron is AVP, Product Owner III - EDGE Retail Lending (Salesforce Platform)
What industry does Shane Sherron work in?
Shane Sherron works in the Information Technology & Services industry.
Shane Sherron Email Addresses
Shane Sherron Phone Numbers
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