Shakari D
Mobile Workstation Technician at SAIC | Washington DC-Baltimore Area
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Shakari D. is a top-performing IT professional with over seven years of extensive experience in information technology operational oversight and customer service support. Currently serving as a Mobile Workstation Technician at SAIC, Shakari plays a pivotal role in supporting a highly visible government facility that caters to more than 5,000 end-users across multiple networks. In this capacity, Shakari is responsible for configuring, troubleshooting, and maintaining mobile workstations, managing an impressive workload of 45-60 devices each week. This role not only highlights Shakari's technical proficiency but also underscores a commitment to customer satisfaction and effective problem-solving.
Shakari's journey to this position began as an MRA System Analyst with the Department of State, where a combination of technical acumen and strong communication skills facilitated a swift promotion to Mobile Workstation Technician. This progression reflects a deep understanding of systems analysis and risk management, enabling Shakari to identify and mitigate potential issues before they escalate. Proficient in both Mac and PC platforms, Shakari leverages expertise in mobile technology and web applications to enhance operational efficiency and user experience.
In addition to technical skills, Shakari excels in time management and attention to detail, ensuring that all tasks are completed promptly and accurately. By fostering a collaborative environment and maintaining open lines of communication with personnel, Shakari effectively addresses user needs and contributes to a seamless IT experience. As a dedicated professional, Shakari D. continues to drive innovation and excellence within the IT landscape at SAIC, making a significant impact on the organization and its users.
Mobile Workstation Technician at SAIC in January 2023 to Present
MRA System Analyst at SAIC in March 2022 to January 2023
Service Desk Analyst at SAIC in August 2021 to March 2022
Service Desk Analyst at DMI (Digital Management, LLC) in January 2020 to August 2021
Pathways Intern at U.S. Department of State in June 2016 to September 2020
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University of Maryland Global Campus, Bachelor of Science - BS, August 2026
Prince George's Community College, August 2026
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Risk Management
Microsoft OneDrive
Help Desk Implementation
Customer Service Management
Organization Skills
Customer Satisfaction
Operating Systems
IT Hardware Support
Mobile Technology
Systems Analysis
Service Desk
Problem Solving
Time Management
Customer Service
Communication
Web Applications
Mobile Applications
Mobile Devices
Mac & PC platforms
Mac
Microsoft Office
IT Service Management
Databases
Customer Relationship Management (CRM)
Documentation
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Discover more about SAICWhat is Shakari D email address?
Email Shakari D at [email protected]. This email is the most updated Shakari D's email found in 2026.
How to contact Shakari D?
To contact Shakari D send an email to [email protected]. (updated on September 27, 2024)
What company does Shakari D work for?
Shakari D works for SAIC
What is Shakari D's role at SAIC?
Shakari D is Mobile Workstation Technician
What is Shakari D's Phone Number?
Shakari D's phone (206) ***-*144
What industry does Shakari D work in?
Shakari D works in the Information Technology & Services industry.
Shakari D Email Addresses
Shakari D Phone Numbers
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