Seth Koo
Director of Account Management at graas | Mount Waverley, Victoria, Australia
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Seth Koo, as the Director of Account Management at graas, brings over a decade of expertise in eCommerce and retail, leveraging his deep understanding of digital growth strategies to drive client success. In his current role, Seth is responsible for overseeing the strategic and operational management of key client relationships, ensuring that graas’s AI-backed SaaS solutions effectively support their digital transformation and eCommerce expansion. His leadership is instrumental in aligning client objectives with innovative backend support, market research insights, and tailored business strategies that foster sustainable growth.
One of Seth’s key projects involves implementing advanced inventory management and demandware integrations to optimize supply chain efficiencies for retail clients across sectors such as fashion and FMCG. His proficiency in profit & loss management and contract negotiation ensures that client partnerships are not only mutually beneficial but also scalable. Additionally, Seth’s expertise in project management and business strategy enables him to lead cross-functional teams in delivering seamless digital solutions that enhance online customer experiences and boost sales performance.
Seth’s hands-on approach combines his skills in market research, social media, and SAP to craft data-driven strategies that maximize ROI for clients. His commitment to understanding client needs and industry trends positions him as a trusted advisor in the rapidly evolving eCommerce landscape. At graas, Seth continues to innovate and refine account management practices, ensuring that the company remains at the forefront of AI-powered SaaS solutions that empower retail businesses to thrive in a competitive digital environment.
Director of Account Management at graas in February 2021 to Present
Senior Manager Ecommerce (S.E.A.) at PUMA Group in September 2018 to December 2020
Ecommerce Manager (S.E.A.) at VF Corporation in July 2016 to September 2018
Ecommerce Manager (S.E.A.) at Under Armour (SEA) / Triple in March 2014 to July 2016
Senior Ecommerce Executive at Innoform Media Pte Ltd in February 2013 to March 2014
E-Sales and Operations Executive at Charles and Keith in April 2011 to February 2013
Air Force Engineer at Republic of Singapore Air Force in July 2005 to March 2011
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Edith Cowan University, BSc Psychology, November 2026
Nanyang Polytechnic, Diploma, November 2026
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E-commerce Optimization
Customer Success
E-Commerce Consulting
Salesforce Commerce Cloud (SFCC)
Business Growth Strategies
Account Management
Profit & Loss Management
Early-Stage Startups
Digital Strategy
Retail
Microsoft Office
Market Research
SAP
Customer Relations
Customer Service
New Business Development
Operations Management
Contract Negotiation
Project Planning
Management
Teamwork
Inventory Management
E-commerce
Online Marketing
Business Development
Social Media
Business Strategy
Marketing Strategy
Social Media Marketing
Digital Marketing
Online Advertising
Start-ups
Strategy
Project Management
SEO
Strategic Planning
CRM
Customer Relationship Management (CRM)
Demandware
Magento
Mandarin
Google Analytics
Data Analysis
Omniture
Time Management
Virtual Work
Personal Development
Communication
Scrum
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Discover more about graasWhat is Seth Koo email address?
Email Seth Koo at [email protected], [email protected] and [email protected]. This email is the most updated Seth Koo's email found in 2026.
How to contact Seth Koo?
To contact Seth Koo send an email to [email protected], [email protected] or [email protected]. (updated on March 16, 2025)
What company does Seth Koo work for?
Seth Koo works for graas
What is Seth Koo's role at graas?
Seth Koo is Director of Account Management
What is Seth Koo's Phone Number?
Seth Koo's phone (416) ***-*199
What industry does Seth Koo work in?
Seth Koo works in the Information Technology & Services industry.
Seth Koo Email Addresses
Seth Koo Phone Numbers
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