Serge Fraser
PEO Benefit Specialist at Paychex | Boynton Beach, Florida, United States
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Serge Fraser is a dedicated PEO Benefit Specialist at Paychex, where he leverages his extensive experience in customer service and technical support to enhance employee benefits enrollment processes. With a robust background in the employee benefits arena, Serge plays a pivotal role in guiding employees through the complexities of various benefit packages, including medical, dental, vision, life insurance, and supplemental benefits. His expertise is particularly valuable during Open Enrollment periods and when navigating Qualifying Life Events (QLE), ensuring that employees can make informed decisions that best suit their individual needs.
At Paychex, Serge is involved in key projects aimed at streamlining the benefits enrollment process, utilizing his skills in business intelligence and IT management to enhance the user experience. His technical knowledge, gained from his previous role as a support analyst, allows him to troubleshoot and resolve issues efficiently, ensuring that employees have seamless access to their benefits. Serge’s commitment to providing top-level customer service is evident in his proactive approach to answering employee benefit questions, fostering an environment of trust and clarity.
In addition to his core responsibilities, Serge is continuously seeking to expand his knowledge of emerging trends in the benefits landscape, which positions him as a valuable resource for both employees and the organization. His ability to integrate technology solutions with customer service excellence makes him an indispensable asset to the Paychex team, as he strives to empower employees to maximize their benefits and enhance their overall well-being.
PEO Benefit Specialist at Paychex in April 2022 to Present
Technical Support Analyst at e-Builder, A Trimble Company in March 2017 to April 2022
Benefits Enrollment Specialist at Oasis Outsourcing in May 2013 to October 2013
Support Analyst at The Answer Group in January 1998 to January 2012
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University of Florida - Warrington College of Business, Business Administration, October 1993 to October 1997
Elementary school
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VMware
SharePoint
IT Management
Technical Support
ITIL
SDLC
Visio
Business Analysis
Microsoft Office
Data Center
IT Strategy
SQL
Active Directory
Business Intelligence
Oracle
Software Project Management
ERP
Vendor Management
Troubleshooting
Software Documentation
Management
Satellite Communications
Process Improvement
Requirements Analysis
Project Management
Windows Server
Business Process
Customer Service
Analysis
Virtualization
Microsoft SQL Server
Requirements Gathering
Disaster Recovery
Cloud Computing
Windows
Broadband
Databases
Integration
Microsoft Excel
Unix
IT Service Management
Access
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Discover more about PaychexWhat is Serge Fraser email address?
Email Serge Fraser at [email protected] and [email protected]. This email is the most updated Serge Fraser's email found in 2026.
What is Serge Fraser phone number?
Serge Fraser phone number is 5615029853.
How to contact Serge Fraser?
To contact Serge Fraser send an email to [email protected] or [email protected]. If you want to call Serge Fraser try calling on 5615029853. (updated on August 26, 2024)
What company does Serge Fraser work for?
Serge Fraser works for Paychex
What is Serge Fraser's role at Paychex?
Serge Fraser is PEO Benefit Specialist
What industry does Serge Fraser work in?
Serge Fraser works in the Consumer Services industry.
Serge Fraser Email Addresses
Serge Fraser Phone Numbers
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