Seren Phillips
Expert, Patient Experience Data Science at Novartis | Zurich, Switzerland
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Seren Phillips currently serves as an Expert in Patient Experience Data Science at Novartis, where she leverages over 25 years of extensive experience in health economics, market access, and health policy to drive innovative patient-centered strategies. Her role focuses on integrating real-world patient experience data into the development and regulatory approval processes, ensuring that patient perspectives are at the forefront of clinical and commercial decision-making. Seren’s expertise in health technology assessment (HTA), pricing policy, and clinical trials enables her to recommend meaningful patient-centered outcomes early in the drug development lifecycle, ultimately enhancing the value demonstration for novel therapies.
In her current capacity, Seren leads key projects aimed at optimizing the collection and analysis of patient experience data (PED), employing advanced methodologies to capture nuanced insights into patient needs, preferences, and quality of life. Her work supports the implementation of patient-focused drug development (PFDD) initiatives, ensuring that regulatory submissions and HTA dossiers incorporate robust, patient-relevant evidence. Seren’s background in health economics and clinical pharmacology, combined with her experience in rare diseases and gene therapy, allows her to navigate complex datasets and cross-functional teams effectively. Her strategic insights help shape market access pathways, predict evolving payer requirements, and develop tailored value propositions that resonate with stakeholders. With her proven ability to influence policy and clinical practice, Seren continues to champion patient-centric approaches that improve health outcomes and foster sustainable access to innovative medicines.
Expert, Patient Experience Data Science at Novartis in October 2023 to Present
Director Value & Evidence Strategy at Alnylam Pharmaceuticals in July 2025 to Present
Senior Director- EMEA Health Economics, Market Access, Policy at Novartis Gene Therapies ( previously AveXis, Inc.) in January 2018 to July 2025
Director Global Value Strategy Lead - Rare Disease Pipeline at Shire in January 2015 to January 2018
Associate Director - Global Health Outcomes & Market Access - International at Baxter/ Baxalta in March 2014 to August 2015
Head of NICE Scientific Advice at NICE - National Institute for Health and Care Excellence in January 2009 to January 2014
Associate Director - NICE Technology Appraisal programme at NICE - National Institute for Health and Care Excellence in January 2002 to January 2008
Global Health Outcomes Manager at GlaxoSmithKline in January 1995 to January 2001
Study Coordinator at Wellcome Foundation in January 1989 to January 1995
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City St George’s, University of London, July 1998 to July 2026
University of Aberdeen, July 1996 to July 1997
University of Aberdeen, July 1985 to July 1986
University of Bristol, July 1980 to July 1983
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health economics
Health Technology Assessment (HTA)
Market Access
Pricing Policy
Clinical Trials
Health Policy
Medical Devices
Public Speaking
Gene Therapy
Rare Diseases
clinical pharmacology
Cross-functional Team Leadership
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Discover more about NovartisWhat is Seren Phillips email address?
Email Seren Phillips at [email protected], [email protected] and [email protected]. This email is the most updated Seren Phillips's email found in 2026.
How to contact Seren Phillips?
To contact Seren Phillips send an email to [email protected], [email protected] or [email protected]. (updated on August 16, 2025)
What company does Seren Phillips work for?
Seren Phillips works for Novartis
What is Seren Phillips's role at Novartis?
Seren Phillips is Expert, Patient Experience Data Science
What is Seren Phillips's Phone Number?
Seren Phillips's phone (**) *** *** 287
What industry does Seren Phillips work in?
Seren Phillips works in the Biotechnology industry.
Seren Phillips Email Addresses
Seren Phillips Phone Numbers
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