Seniqua S
Senior Account Manager at Critical Mention | New York City Metropolitan Area
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As a Senior Account Manager at Critical Mention, Seniqua S. plays a pivotal role in driving client success and satisfaction across a diverse portfolio of enterprise accounts. With a strong focus on relationship management, Seniqua excels in guiding clients through the entire customer journey—from initial implementation to renewal—ensuring that they fully leverage the capabilities of Critical Mention's innovative media monitoring platform. By maintaining an impressive monthly renewal rate of 80%, Seniqua demonstrates a commitment to not only meeting but exceeding client expectations.
Seniqua's expertise extends beyond account management; she actively collaborates with cross-functional teams, including Video Production and Domain Authentication, to streamline processes and enhance the overall customer experience. Her proficiency in client presentations and sales processes enables her to effectively communicate the value of Critical Mention’s offerings, empowering clients to harness the power of social marketing and media analytics.
In addition to her account management responsibilities, Seniqua is adept in the technical aspects of video production, utilizing her skills with Mac systems and camera equipment to assist clients in creating impactful multimedia content. Her organizational skills and knowledge of Boolean logic further enhance her ability to deliver tailored solutions that meet the unique needs of each client. With a passion for cultivating strong relationships and a keen understanding of the media landscape, Seniqua S. is dedicated to driving success for both her clients and Critical Mention.
Senior Account Manager at Critical Mention in March 2021 to Present
Account Manager at Critical Mention in October 2017 to March 2021
Associate Managing Editor, Social Media, and Outreach for Lunch Ticket at Antioch University-Los Angeles in December 2019 to December 2020
Social Media and Outreach Team for Lunch Ticket (Issue 16) at Antioch University-Los Angeles in June 2019 to December 2019
Creator & E.I.C. at Lady Sen Talks in May 2015 to December 2018
Video Production Editor at Critical Mention in February 2017 to October 2017
Hospitality Specialist at Booker Software in September 2015 to November 2016
Apoyo Support Specialist at Booker Software in July 2014 to November 2016
Client Success Specialist,Bilingual at Booker Software in July 2014 to September 2015
Contributing Writer at Good*Fella Media in June 2014 to August 2015
Supervisor at Rutgers Foundation in October 2013 to July 2014
Segment Producer at RU-TV Network in October 2013 to May 2014
Ru-Info Update Host at RU-TV Network in October 2013 to May 2014
Wake Up Rutgers Pre Production Technician/CG Operator at RU-TV Network in September 2012 to December 2013
Mentor at Rutgers Foundation in April 2012 to October 2013
Caller at Rutgers Foundation in February 2011 to April 2012
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Antioch University-Los Angeles, Master of Fine Arts - (Dual Concentration), September 2026
Rutgers University School of Communication and Information, Bachelor's Degree, September 2026
BCIT-Westech, Diploma, September 2026
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Relationship Building
Customer Success
Patient Advocacy
Mental Health Counseling
Post-Sales Support
Data Analysis
Data Analytics
Client Presentation
Client Issue Resolution
Hospitality Management
Spanish
Spanish to English
Corporate Communications
Account Management
Negotiation
Renewals
Customer Base
Client Relations
Creative Media
Attention to Detail
Client Accounts
Microsoft PowerPoint
Salesforce.com
Microsoft Excel
Sales and Marketing
Enterprise Accounts
Strategic Planning
Project Management
Sales
Upselling
Presentations
Onboarding
Customer Satisfaction
Customer Retention
Customer Engagement
Analytical Skills
Software as a Service (SaaS)
Sales Processes
Relationship Development
Digital Marketing
Customer Relationship Management (CRM)
Hospitality Industry
Media Evaluation
Communication Training
External Clients
Analytics
Boolean Logic
Social Marketing
Content Strategy
Marketing Analytics
Social Video
Instagram
Twitter
Content Production
Content Creation
Teamwork
Editing
Customer Service
Leadership
Social Networking
Video Production
Television
Video Editing
Blogging
Journalism
Editorial
Media Production
Creative Writing
Post Production
Broadcast Journalism
Newspapers
Camera Operating
Film Production
Final Cut Pro
Mac
Camera
Fundraising
Communication
Storytelling
Supervising
Team Leadership
Problem Solving
Tech Savy
Producing
Organization
Writing
Management
Strategy
Adobe Premiere Pro
Research
Yoga Instruction
Yoga
Trauma Informed Yoga
Poetry
Fiction
Public Speaking
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Discover more about Critical MentionWhat is Seniqua S email address?
Email Seniqua S at [email protected], [email protected] and [email protected]. This email is the most updated Seniqua S's email found in 2026.
How to contact Seniqua S?
To contact Seniqua S send an email to [email protected], [email protected] or [email protected]. (updated on September 06, 2024)
What company does Seniqua S work for?
Seniqua S works for Critical Mention
What is Seniqua S's role at Critical Mention?
Seniqua S is Senior Account Manager
What is Seniqua S's Phone Number?
Seniqua S's phone (212) ***-*115
What industry does Seniqua S work in?
Seniqua S works in the Media Production industry.
Seniqua S Email Addresses
Seniqua S Phone Numbers
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