Sen N

Sen N. currently serves as the Manager of Accessibility QA at Verizon Wireless, where he leverages over 19 years of technical management and quality assurance expertise within the telecommunications industry. In this strategic role, Sen leads a dedicated team responsible for ensuring that Verizon’s digital platforms and services are fully accessible and compliant with WCAG 2.1 AA guidelines. His focus is on developing comprehensive accessibility test plans and executing rigorous validation processes across a range of assistive technologies, including JAWS, NVDA, VoiceOver, and ZoomText. This ensures that Verizon’s digital assets deliver an inclusive experience for users with disabilities, aligning with industry standards and corporate social responsibility initiatives.

Sen’s role involves coordinating cross-functional teams to implement accessibility testing within Agile, iterative, and waterfall project management frameworks. His expertise in enterprise program governance, risk management, and offshore/onsite development models has been instrumental in delivering multi-million dollar programs—ranging from $3 million to $10 million—that enhance Verizon’s digital accessibility footprint. His deep understanding of software development, SQL, Unix, and database management enables him to identify and resolve complex accessibility issues efficiently.

By integrating his skills in business analysis, quality assurance, and team management, Sen ensures that accessibility considerations are embedded throughout the software development lifecycle. His leadership not only improves user experience for diverse customer segments but also reinforces Verizon’s commitment to digital inclusivity and compliance with evolving industry standards. Through innovative testing strategies and a collaborative approach, Sen N. continues to drive Verizon Wireless’s mission of delivering accessible, reliable, and user-centric telecommunications solutions.