Semione Terrell
IT Support Analyst at Plow Networks | Atlanta, Georgia, United States
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Semione Terrell is a dedicated IT Support Analyst at Plow Networks, where she leverages her extensive background in network operations and enterprise systems to enhance the efficiency and reliability of IT services. With over two years of experience in both Network Operations Center (NOC) and Enterprise Operations Center (EOC) analysis, Semione has honed her skills in troubleshooting complex issues across various platforms, including both on-premises and cloud-based environments. Her expertise in managing the O365 suite is complemented by her proficiency in user management through Active Directory, OKTA, Google Workspace, and M365 admin tools, allowing her to streamline user access and enhance security protocols.
At Plow Networks, Semione plays a pivotal role in responding to alerts generated by SolarWinds and Autotask, ensuring that critical issues are addressed promptly to minimize downtime. Her ability to conduct remote troubleshooting sessions for both Windows and Mac systems showcases her versatility and commitment to providing exceptional customer experience. Semione is particularly adept at handling customer inquiries related to locked-out users and password resets, demonstrating her strong problem-solving skills and dedication to user satisfaction.
Semione's professional journey has been marked by her contributions to key projects aimed at optimizing IT operations and improving service delivery. Her hands-on experience with Microsoft Outlook, Windows 7, Windows 10, and Microsoft Access further solidifies her technical foundation, enabling her to tackle a wide range of challenges in the fast-paced tech landscape. As she continues to grow in her role, Semione remains focused on leveraging her skills to drive innovation and efficiency at Plow Networks, ultimately contributing to the organization's success in the competitive IT industry.
IT Support Analyst at Plow Networks in March 2024 to Present
Enterprise Operations Analyst at Cox Automotive Inc. in April 2023 to January 2024
Network Operations Center Technician (NOC) at Trextel in January 2022 to April 2023
Help Desk Analyst I at TENSAR S.A. in July 2013 to January 2022
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Georgia Piedmont Technical College, network support specialists, August 2026
Georgia Piedmont Technical College, Network Support Specialist TCC, August 2026
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Information Technology
Communication
Problem Solving
Ticketing Systems
Computer Networking
Customer Experience
Service Desk
Wireless Networking
Office 365
Microsoft Outlook
Active Directory
Help Desk Support
Cellular Communications
Computer Network Operations
Computer Hardware Troubleshooting
Software Installation
Networking
Microsoft Office
Customer Service
Windows 7
Web Services
Windows
Troubleshooting
Computer Hardware
Microsoft Exchange
System Administration
Microsoft Access
Windows 8
Integration
Technical Support
Windows 10
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What is Semione Terrell email address?
Email Semione Terrell at [email protected]. This email is the most updated Semione Terrell's email found in 2026.
How to contact Semione Terrell?
To contact Semione Terrell send an email to [email protected]. (updated on September 06, 2024)
What company does Semione Terrell work for?
Semione Terrell works for Plow Networks
What is Semione Terrell's role at Plow Networks?
Semione Terrell is IT Support Analyst
What is Semione Terrell's Phone Number?
Semione Terrell's phone (404) ***-*165
What industry does Semione Terrell work in?
Semione Terrell works in the Information Technology & Services industry.
Semione Terrell Email Addresses
Semione Terrell Phone Numbers
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