Scott Rohrer
Global CX Solutions at Hexaware Technologies | Erie, Colorado, United States
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Global CX Solutions at Hexaware Technologies in May 2024 to Present
Global Business Head at Tech Mahindra Business Process Services in February 2019 to May 2023
Vice President at Transcom in March 2018 to March 2019
Associate Partner / Client Solutions at Concentrix in April 2015 to November 2017
Associate Partner, Contact Center Operations at IBM Global Process Services in March 2012 to March 2015
CX / Contact Center Model Consulting at Work at Home Contact Center Model Consulting in September 2011 to March 2012
Business Head at StarTek in December 2009 to August 2011
Director of Contact Center Operations at Xerox in January 2009 to December 2009
Director, Global eBusiness at KeyCorp in July 2005 to December 2008
Vice President at Alpine Access in April 2004 to April 2005
Director, Client Services at Alpine Access in May 2001 to April 2004
Program Director at Alpine Access in November 1999 to May 2001
Operations General Manager at Sears & Roebuck in May 1996 to November 1999
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Eastern Kentucky University, Public Relations
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Delivery Operations
Business Process Outsourcing (BPO)
P&L Management
Presentations
Bid Strategy
Proposal Writing
Key Performance Indicators
Budgeting
Support Services
Key Client Relationships
EBIT
Competitive Differentiation
Helping Clients
Consultative Selling
Team Management
Client Relations
Customer Experience
People Development
Sales Management
Customer Service Management
Business Development
Client Services
Service Delivery
Communication
Build-out of Home Agent Contact Centers
Converting bricks-and-mortar contact centers to home based operations
Expert in all facets of the home agent contact center model
Contact Centers
Program Management
Business Analysis
CRM
Team Building
Leadership Development
Home
Project Management
Management
Customer Service
Customer Satisfaction
Account Management
Call Centers
Leadership
Outsourcing
Process Improvement
Recruiting
Strategy
Training
Telecommunications
Business Process Improvement
Quality Assurance
Customer Relationship Management (CRM)
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Discover more about Hexaware TechnologiesWhat is Scott Rohrer email address?
Email Scott Rohrer at [email protected] and [email protected]. This email is the most updated Scott Rohrer's email found in 2026.
How to contact Scott Rohrer?
To contact Scott Rohrer send an email to [email protected] or [email protected].
What company does Scott Rohrer work for?
Scott Rohrer works for Hexaware Technologies
What is Scott Rohrer's role at Hexaware Technologies?
Scott Rohrer is Global CX Solutions
What is Scott Rohrer's Phone Number?
Scott Rohrer's phone (303) ***-*256
What industry does Scott Rohrer work in?
Scott Rohrer works in the Outsourcing/Offshoring industry.
Scott Rohrer Email Addresses
Scott Rohrer Phone Numbers
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