Scott Kessler
Principle Consultant at ITO Consulting | Detroit Metropolitan Area
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Principle Consultant at ITO Consulting in October 2024 to Present
Vice President, Workplace & Enterprise Services at Stefanini Group in March 2017 to July 2024
Director, ITO Solutions (Pre-Sales & Delivery) at Stefanini North America and APAC in January 2015 to February 2017
Global Service Manager, IT Business Transformation at Stefanini TeamTeam in November 2009 to September 2011
Manger / Director, Client Service Engagements at TechTeam Global in May 1999 to October 2009
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Diplomacy
Customer Success
Design-Build
Culture Change
Profit & Loss
C-Level Relationships
Performance Improvement
Service Improvement Plans
Remote Infrastructure Management
Remote User Support
Training Strategy
Service Assurance
Customer Liaison Skills
Crisis Situations
IT Transformation
Business Continuity
Third-Party Vendor Management
Budgeting
Strategic Planning
Strategic Vision
Organizational Alignment
Key Performance Indicators
Net Promoter Score
Employee Engagement
Customer Satisfaction
Critical Thinking
IT Asset Management
Budget Management
Planning Budgeting & Forecasting
Executive Leadership
Deskside
Call center start-up
Customer Service
Field Service Management
Strategic Initiatives
Executive Decision-making
Professional Services
Operational Excellence
Executive Management
Drive Change
Business Process Design
IT Infrastructure Operations
Programme Delivery
Contact Center Operations
IT Infrastructure Management
Business Strategy
Global Delivery
Contact Center Management
Continuous Improvement
Data Reporting
IT Service Management
Change Management
Leadership
ITIL
Service Desk
Outsourcing
Management
IT Outsourcing
Six Sigma
Solution Architecture
BPO
Vendor Management
Service Management
Sla
Software Documentation
Project Portfolio Management
IT Strategy
IT Operations
Integration
IT Management
Program Management
Service Delivery
Incident Management
Team Leadership
System Deployment
Troubleshooting
Call Centers
PMP
Servers
Process Improvement
Business Analysis
PMO
Disaster Recovery
Business Process Improvement
Data Center
Offshoring
Business Process
CRM
Project Delivery
Technical Support
Information Technology
Pre-sales
Cloud Computing
Help Desk Support
Governance
Managed Services
Cross-functional Team Leadership
ITIL Certified
SDLC
SharePoint
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What is Scott Kessler email address?
Email Scott Kessler at [email protected]. This email is the most updated Scott Kessler's email found in 2026.
How to contact Scott Kessler?
To contact Scott Kessler send an email to [email protected].
What company does Scott Kessler work for?
Scott Kessler works for ITO Consulting
What is Scott Kessler's role at ITO Consulting?
Scott Kessler is Principle Consultant
What is Scott Kessler's Phone Number?
Scott Kessler's phone (**) *** *** 344
What industry does Scott Kessler work in?
Scott Kessler works in the Information Technology & Services industry.
Scott Kessler Email Addresses
Scott Kessler Phone Numbers
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