Scott Bruther
Service Delivery Manager at AT&T | Annapolis, Maryland, United States
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Scott Bruther currently serves as a Service Delivery Manager at AT&T, where he leverages his extensive experience in program management and customer service to drive the successful execution of wholesale Ethernet projects for AT&T Wireless Carriers. With a career that began as a DDS technician, Scott has ascended through various pivotal roles, including Project Manager for large-scale DS3/DS1/OCx initiatives and Global Customer Service Manager. This diverse background equips him with a unique perspective on both the technical and operational aspects of service delivery.
In his current role, Scott is instrumental in overseeing the end-to-end delivery process, ensuring that projects align with AT&T's strategic objectives while maintaining the highest standards of quality and customer satisfaction. He employs Agile methodologies to enhance project efficiency and adaptability, fostering an environment that encourages continuous improvement and innovation. His commitment to digital transformation is evident as he integrates advanced data visualization techniques and artificial intelligence tools to optimize service delivery and enhance decision-making processes.
Scott's expertise extends beyond technical skills; he is a strong advocate for work-life balance and mindfulness within the workplace. By building trust and actively listening to team members and stakeholders, he cultivates a collaborative atmosphere that empowers his team to excel. His dedication to the Malcolm Baldrige framework further underscores his focus on quality management and results-driven strategies, making him a key asset to AT&T and a leader in the telecommunications industry.
Service Delivery Manager at AT&T in October 2008 to Present
Project Manager at AT&T in February 2004 to October 2008
Customer Service Manager at AT&T in June 1998 to February 2004
Results and Quality Manager at AT&T in April 1995 to June 1998
Supervisor at AT&T in April 1988 to April 1995
Network Technician at AT&T in June 1984 to April 1988
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Anne Arundel Community College, Communication, November 1987 to November 1989
Arundel Institute of Technology, Certificate of Completion, November 1983 to November 1984
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Ethernet
Project Management
Management
Photography
Telecommunications
Integration
Program Management
Vendor Management
Wireless Technologies
Agile Methodologies
Agile Project Management
Event Photography
Leadership
Team Leadership
Malcolm Baldrige
Customer Service Manager
Time Management
Business Analysis
Decision-Making
Communication
Writing
Spreadsheets
Office 365
Microsoft Excel
Teamwork
Talent Management
Leading Meetings
Virtual Teams
Productivity Improvement
Problem Solving
Business Strategy
Digital Transformation
Educational Technology
E-Learning
Digital Learning
Career Management
Personal Development
Life Skills
Work Life Balance
Mindfulness
Self-directed Learning
High Performer
Stress Management
High Stress Environment
Customer Service
Customer Value Creation
Data Visualization
Creative Conception
Design Thinking
Creativity Skills
Interpersonal Leadership
Emotional Intelligence
Anxiety Management
Mental Health
Change Management
Artificial Intelligence for Business
Active Listening
Artificial Intelligence for Design
Artificial Intelligence (AI)
Generative AI
Building Trust
Interpersonal Communication
Business Acumen
Performance Reviews
Performance Management
Goal Setting
Objectives and Key Results (OKRs)
Business Unit Management
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Discover more about AT&TWhat is Scott Bruther email address?
Email Scott Bruther at [email protected]. This email is the most updated Scott Bruther's email found in 2026.
How to contact Scott Bruther?
To contact Scott Bruther send an email to [email protected]. (updated on September 03, 2024)
What company does Scott Bruther work for?
Scott Bruther works for AT&T
What is Scott Bruther's role at AT&T?
Scott Bruther is Service Delivery Manager
What is Scott Bruther's Phone Number?
Scott Bruther's phone (301) ***-*352
What industry does Scott Bruther work in?
Scott Bruther works in the Telecommunications industry.
Scott Bruther Email Addresses
Scott Bruther Phone Numbers
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