Sara Bisel
Senior Customer Engagement Manager at Kaplan | Queen Creek, Arizona, United States
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Sara Bisel is a dedicated Customer Engagement Manager at Kaplan, where she leverages her extensive experience as a Career Advisor to enhance customer interactions and drive satisfaction. In her current role, Sara is instrumental in promoting customer engagement through a series of strategic initiatives, including monthly connects, product value training sessions, and comprehensive Learning Management System (LMS) demonstrations. Her ability to foster strong relationships with clients has been pivotal in managing over 50 accounts, ensuring that each customer receives tailored support that meets their unique needs.
Sara's expertise in critical thinking and conflict management allows her to navigate complex customer scenarios effectively, ensuring that key performance metrics are consistently surpassed. By proactively monitoring sales trends month over month, she identifies opportunities for improvement and drives initiatives that enhance customer experience and retention. Her commitment to closing the feedback loop with customers not only strengthens relationships but also informs product development, ensuring that Kaplan’s offerings align with client expectations.
In addition to her operational responsibilities, Sara excels in leveraging technology tools like CampusVue and Five9 to streamline processes and enhance communication. Her strategic collaboration skills enable her to work seamlessly with cross-functional teams, ensuring that customer insights are integrated into broader business strategies. With a strong foundation in sales processes and a deep understanding of customer engagement, Sara Bisel continues to be a vital asset to Kaplan, driving both customer satisfaction and organizational success.
Senior Customer Engagement Manager at Kaplan in October 2024 to Present
Customer Engagement Manager at Kaplan in January 2023 to October 2024
Account Manager at Kaplan in March 2022 to January 2023
Talent Coordinator at Spiff Inc in September 2021 to December 2021
Lead Career Services Advisor/ Employment Relations Specialist at Independence University in July 2020 to August 2021
Career Services Advisor at Independence University in May 2019 to July 2020
Externship Coordinator at Independence University in November 2017 to May 2019
Special Education Paraprofessional at Canyons School District in December 2014 to October 2017
Third Key Manager at GameStop in September 2012 to May 2013
Certified Nursing Assistant at Draper Rehab and Care Center in May 2011 to December 2011
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Purdue Global, Bachelor of Applied Science - BASc, July 2026
Independence University, Bachelor's degree, July 2026
Weber State University, Associate's degree, July 2026
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Project Management
Business Development
Sales Processes
Customer Satisfaction
Analytical Skills
Customer Relationship Management (CRM)
Operations Management
Customer Engagement
Strategic Planning
Revenue Analysis
Business-to-Business (B2B)
Relationship Building
Critical Thinking
Salesforce.com Implementation
Research
Customer Support
Recruiting
Resume Writing
Accounting
Spreadsheets
Microsoft Excel
Communication
Active listening
Personal Development
Teamwork
Conflict Management
Job Readiness
Job Search Strategies
CampusVue
Five9
Strategic Collaboration
Empathy
Life Skills
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Discover more about KaplanWhat is Sara Bisel email address?
Email Sara Bisel at [email protected]. This email is the most updated Sara Bisel's email found in 2026.
How to contact Sara Bisel?
To contact Sara Bisel send an email to [email protected]. (updated on September 04, 2024)
What company does Sara Bisel work for?
Sara Bisel works for Kaplan
What is Sara Bisel's role at Kaplan?
Sara Bisel is Senior Customer Engagement Manager
What is Sara Bisel's Phone Number?
Sara Bisel's phone (602) ***-*742
What industry does Sara Bisel work in?
Sara Bisel works in the Education Management industry.
Sara Bisel Email Addresses
Sara Bisel Phone Numbers
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