Sandra Soza
ITS Service Desk Technician at Loyola University Chicago | Chicago, Illinois, United States
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Sandra Soza is a dedicated ITS Service Desk Technician at Loyola University Chicago, where she leverages her extensive background in financial management auditing and her military experience to provide exceptional technical support to the university community. With a Top Secret/SCI Clearance and a strong foundation in payroll entitlements, Sandra is adept at navigating complex systems and implementing policies that enhance operational efficiency. Her current role involves managing the creation and escalation of service tickets, incidents, and requests, ensuring that users receive timely and effective solutions to their IT challenges.
In addition to her technical responsibilities, Sandra is committed to fostering a culture of customer service excellence. She engages with faculty, staff, and students through email and phone correspondence, demonstrating her strong communication skills and ability to translate technical jargon into understandable terms. Her proficiency in tools like Microsoft Teams enhances collaboration and streamlines support processes, allowing her to address issues promptly and effectively.
As she pursues a Bachelor's degree in Computer Science, Sandra is continuously expanding her expertise in areas such as computer hardware troubleshooting and data analysis. Her certifications in A+ and Security+ further validate her technical acumen and commitment to professional development. Sandra's leadership abilities shine through her involvement in employee training and public speaking engagements, where she shares her knowledge and empowers others within the Loyola community. Through her multifaceted skill set and dedication to service, Sandra Soza exemplifies the ideal blend of technical proficiency and customer-focused support in the ever-evolving field of information technology.
ITS Service Desk Technician at Loyola University Chicago in July 2024 to Present
Payroll Auditor/Manager at US Army in August 2022 to May 2024
Financial Management Associate at US Army in January 2022 to July 2022
Financial Management Technician at US Army in April 2021 to December 2021
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Loyola University Chicago, November 2026
University of Maryland Global Campus, Associate's degree, November 2026
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Microsoft Office
Microsoft Teams
Case Management System (CMS)
Corporate Electronic Document Management System (CEDMS)
Document Review
Defense Joint Military Pay System (DJMS)
Master Military Pay Account (MMPA)
Employee Training
Payroll Processing
Customer Support
Project Management
Operations Management
Supervisory Skills
Office Administration
Computer Hardware Troubleshooting
Public Speaking
Writing
Research Skills
Customer Service
Computer Maintenance
Statistical Data Analysis
Financial Reporting
Auditing
Creative Writing
Presentation Skills
Analytical Skills
Financial Analysis
Data Analysis
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Discover more about Loyola University ChicagoWhat is Sandra Soza email address?
Email Sandra Soza at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Sandra Soza's email found in 2026.
What is Sandra Soza phone number?
Sandra Soza phone number is 2018989489, 6099178157, 5518040352, 2018648436 and 9734815697.
How to contact Sandra Soza?
To contact Sandra Soza send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Sandra Soza try calling on 2018989489, 6099178157, 5518040352, 2018648436 and 9734815697. (updated on September 26, 2024)
What company does Sandra Soza work for?
Sandra Soza works for Loyola University Chicago
What is Sandra Soza's role at Loyola University Chicago?
Sandra Soza is ITS Service Desk Technician
What industry does Sandra Soza work in?
Sandra Soza works in the Information Technology & Services industry.
Sandra Soza Email Addresses
Sandra Soza Phone Numbers
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