Sandra Bauerfeind
Customer Account Manager at EBSCO Information Services | Berlin, Berlin, Germany
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Sandra Bauerfeind currently serves as a Customer Account Manager at EBSCO Information Services, where she leverages her extensive background in library science, publishing, and customer service to deliver tailored solutions to academic institutions, libraries, and research organizations worldwide. In her role, Sandra manages a diverse portfolio of subscription services, encompassing both print and digital resources, ensuring seamless access to critical literature and scholarly content. Her expertise in critical thinking and project management allows her to navigate complex licensing negotiations and troubleshoot subscription issues efficiently, always prioritizing client satisfaction.
A key aspect of Sandra’s work involves fostering strong relationships with publishers and vendors across the global publishing industry. This requires her to stay abreast of emerging trends in digital content delivery, open access initiatives, and evolving licensing models. Her proficiency in international business and creative problem-solving enables her to customize service offerings that meet the unique needs of each institution, whether they are expanding their digital collections or optimizing existing subscriptions.
Beyond her operational responsibilities, Sandra’s passion for literature, public speaking, and presentations enhances her ability to communicate complex information clearly and persuasively. Her entrepreneurial mindset and management skills support her in leading initiatives that improve service workflows and client engagement strategies. With a keen eye for marketing and a commitment to continuous learning, Sandra Bauerfeind is dedicated to advancing EBSCO’s mission of empowering research and education through innovative information solutions.
Customer Account Manager at EBSCO Information Services in July 2024 to Present
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ESEI International Business School Barcelona, July 2026
CESINE Centro Universitario, Bachelor of Arts - BA, July 2026
London Metropolitan University, Bachelor of Arts - BA, July 2026
Euro Akademie Berlin, July 2026
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Customer Service
Customer Retention
Library Science
Organization Skills
International Business
Creative Writing
Creative Problem Solving
Public Speaking
Management
Writing
Team Leadership
Microsoft Office
Canva
Marketing
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Discover more about EBSCO Information ServicesWhat is Sandra Bauerfeind email address?
Email Sandra Bauerfeind at [email protected] and [email protected]. This email is the most updated Sandra Bauerfeind's email found in 2026.
How to contact Sandra Bauerfeind?
To contact Sandra Bauerfeind send an email to [email protected] or [email protected]. (updated on April 16, 2025)
What company does Sandra Bauerfeind work for?
Sandra Bauerfeind works for EBSCO Information Services
What is Sandra Bauerfeind's role at EBSCO Information Services?
Sandra Bauerfeind is Customer Account Manager
What is Sandra Bauerfeind's Phone Number?
Sandra Bauerfeind's phone (**) *** *** 401
What industry does Sandra Bauerfeind work in?
Sandra Bauerfeind works in the Information Services industry.
Sandra Bauerfeind Email Addresses
Sandra Bauerfeind Phone Numbers
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