Sandesh Rokade
General Manager - Global Support Operations at NetScout Systems | Pune, Maharashtra, India
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Sandesh Rokade currently serves as the Manager of the India Technical Assistance Center (TAC) at NetScout Systems, where he leverages over 27 years of extensive experience in global IT services and product support to drive excellence in customer support operations. His role involves managing a highly skilled cross-geographic team spanning L1 to L3 support levels, along with product specialists, to deliver seamless remote technical assistance via phone, email, and CRM platforms. Under his leadership, the team has successfully implemented a "follow the sun" support model, ensuring uninterrupted service coverage across multiple time zones, including weekend remote support for critical, business-impacting issues. This strategic approach has significantly enhanced customer satisfaction and reduced resolution times for complex network performance and cybersecurity challenges.
Sandesh’s expertise encompasses a broad spectrum of support management, including field support, global product support, and corporate support operations. His deep understanding of enterprise software, virtualization, VoIP, and storage solutions allows him to effectively liaise with sales, account management, product management, engineering, and development teams. He is adept at fostering collaborative relationships that drive continuous improvement in service delivery, leveraging industry best practices such as ITIL frameworks to optimize incident management, problem resolution, and service lifecycle processes.
With a focus on strategic planning and operational excellence, Sandesh has played a pivotal role in streamlining support workflows, implementing scalable solutions, and enhancing the overall customer experience. His leadership in managing complex support ecosystems, combined with his skills in solution architecture and go-to-market strategies, positions him as a key driver of NetScout’s commitment to delivering innovative, reliable network performance management solutions to clients worldwide.
General Manager - Global Support Operations at NetScout Systems in August 2018 to Present
Director - Global Customer Success Organization at NetScout Systems in July 2021 to Present
Manager, India TAC at NetScout Systems in February 2001 to May 2009
Area Manager at CMS Computers Limited in March 1993 to January 2001
See more
See less
Service Strategies, U.S., September 2026
SGGS College of Engineering and Technology,Nanded, India, Bachelor of Engineering, September 1986 to September 1991
See more
See less
Program Management
Change Management
Business Analytics
Customer Advocacy
Pre-sales
Cloud Computing
Managed Services
Vendor Management
Enterprise Software
Product Management
Channel
Solution Selling
Data Center
Professional Services
Go-to-market Strategy
IT Service Management
Service Delivery
Business Alliances
ITIL
IP
Leadership
Business Process Improvement
Management
Solution Architecture
Security
Virtualization
Network Security
VoIP
Storage
Presales
Internet Protocol (IP)
See more
See less
Discover more about NetScout SystemsWhat is Sandesh Rokade email address?
Email Sandesh Rokade at [email protected] and [email protected]. This email is the most updated Sandesh Rokade's email found in 2026.
What is Sandesh Rokade phone number?
Sandesh Rokade phone number is +919623545678.
How to contact Sandesh Rokade?
To contact Sandesh Rokade send an email to [email protected] or [email protected]. If you want to call Sandesh Rokade try calling on +919623545678. (updated on March 23, 2025)
What company does Sandesh Rokade work for?
Sandesh Rokade works for NetScout Systems
What is Sandesh Rokade's role at NetScout Systems?
Sandesh Rokade is General Manager - Global Support Operations
What industry does Sandesh Rokade work in?
Sandesh Rokade works in the Information Technology & Services industry.
Sandesh Rokade Email Addresses
Sandesh Rokade Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Sandesh Rokade
Coach de remise en forme at NACI FIT
Owner, Managing Director at Elemech Kft.
Director of Marketing at NETSCOUT
Software Engineer at NETSCOUT
Principal Technical Support Engineer at NETSCOUT
Regional Director at NETSCOUT
Senior Regional Sales Director Cybersecurity at NETSCOUT
Senior Manager, Technology Consulting Profesional Services at NETSCOUT
Programador: Php, Html, CSS, Bootstrap, python java script at Ingenieros
Director Sales Engineering at NetScout Systems
Channel Partner Business Development at NETSCOUT
Senior Revenue Accountant at NETSCOUT
Enterprise Business Development at NETSCOUT
Show more
Show less