Sancharee De
Operations Team Lead at Tech Mahindra | Hyderabad, Telangana, India
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Operations Team Lead at Tech Mahindra in January 2025 to Present
Line Manager at Revolut in July 2023 to April 2024
Team Leader at TaskUs in May 2021 to July 2023
Customer Support Specialist at Teleperformance in September 2019 to April 2022
Process Executive at Cognizant in December 2017 to July 2019
Customer Service Representative at Concentrix in March 2016 to April 2017
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Rabindra Bharati University, Kolkata, Master of Arts - MA
West Bengal State University, Kolkata, Bachelor of Arts - BA
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KRA
Business-to-Business (B2B)
Product Support
RAM
Process Orientation
Possess strong analytical
Negotiation
Laptops
Business Process Improvement
Recruiting
Google Slides
Early Warning
EWS
Team Performance
New Hires
Key Performance Indicators
Streamlining Operations
Quality Metrics
Quality Assurance
Operations
Team Coordination
Multitasking
Attention to Detail
Investigation
Quality Control
Driving Performance
Customer Analysis
Performance Reviews
E-Commerce
Escalations Management
Support Management
Shrinkage
Interviewing
Attrition
Net Promoter Score
Service-Level Agreements (SLA)
Decision-Making
Data Management
Customer Experience Management
Soft Skills
Written Communication
Chat monitoring
Analysis Reports
Operations Management
Customer Experience
Customer Support
Customer Service Management
Customer Service Operations
Management
Organizational Leadership
Team Building
Bpo
Team Leader
Client Relations
Active Learning
Customer Relationship Management (CRM)
Analytical Skills
Leadership
Strategic Planning
Problem Solving
Leadership Development
Client Presentation
People Management
Teamwork
People Development
Coaching
Interpersonal Skills
Constructive Feedback
Microsoft Office
Communication
Data Analysis
Microsoft Excel
Customer Service
Management Information Systems (MIS)
Customer Satisfaction
Team Leadership
Microsoft Word
Microsoft Outlook
Outlook
Business Process
Web Browsing
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Discover more about Tech MahindraWhat is Sancharee De email address?
Email Sancharee De at [email protected]. This email is the most updated Sancharee De's email found in 2026.
How to contact Sancharee De?
To contact Sancharee De send an email to [email protected]. (updated on March 23, 2025)
What company does Sancharee De work for?
Sancharee De works for Tech Mahindra
What is Sancharee De's role at Tech Mahindra?
Sancharee De is Operations Team Lead
What is Sancharee De's Phone Number?
Sancharee De's phone (**) *** *** 368
What industry does Sancharee De work in?
Sancharee De works in the Outsourcing/Offshoring industry.
Sancharee De Email Addresses
Sancharee De Phone Numbers
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