Ryan Wikstrom
Residential Connectivity Specialist at Charter Communications | Waterville, Ohio, United States
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Ryan Wikstrom is a dynamic and tech-savvy Residential Connectivity Specialist at Charter Communications, where he leverages his expertise to enhance customer experiences and drive operational efficiency. In his current role, Ryan plays a pivotal part in bridging the gap between technology and customer needs, providing invaluable insights and feedback on products and services that shape the user experience. His commitment to understanding the "voice of the customer" allows him to identify key areas for improvement, ensuring that Charter's offerings are not only innovative but also aligned with customer expectations.
With a strong background in customer engagement and creative problem-solving, Ryan has successfully resolved an average of five customer support issues daily, showcasing his ability to think critically and act decisively in high-pressure situations. His previous experience spans various sectors, including consumer lending and banking, where he honed his project management skills and developed a keen understanding of financial transactions. This diverse skill set enables him to approach challenges from multiple angles, crafting tailored solutions that resonate with clients and enhance their overall satisfaction.
Ryan's passion for technology and his goal-oriented mindset drive him to stay ahead of industry trends, ensuring that he remains a valuable resource for both customers and colleagues. As a well-organized and process-driven individual, he thrives in collaborative environments, consistently seeking opportunities to streamline operations and improve service delivery. Through his work at Charter Communications, Ryan is not just solving problems; he is fostering meaningful connections and empowering customers to fully leverage their connectivity solutions.
Residential Connectivity Specialist at Charter Communications in June 2023 to Present
Store Manager at Great Lakes Vacuum in May 2022 to October 2023
Senior Sales Representative at GoWireless, Inc. in July 2021 to December 2021
Account Executive at Aramark Uniform Services in September 2019 to June 2020
Technical Support Specialist at Summit Broadband in July 2018 to August 2019
Solutions Manager at Verizon Wireless World in April 2017 to August 2017
Experience Specialist at Verizon Wireless World in September 2015 to April 2017
Solutions Specialist at Verizon Wireless World in January 2014 to September 2015
Personal Banker at Charter One Bank in June 2011 to September 2013
Assistant Store Manager at Lids in April 2010 to November 2011
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Owens Community College, Associate of Arts (AA)
Udemy Alumni
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Microsoft Excel
Creative Problem Solving
Oral Communication
Reactivation
Active Listening
Phone Etiquette
Voice of the Customer
Observational
Anti-fraud
Communication
Financial Transactions
Problem Solving
Online Support
Attention to Detail
Customer Service Management
Training & Development
Inventory Management
Client Relations
Salesforce.com
Customer Retention
Customer Support
Zendesk
New Business Development
Software as a Service (SaaS)
People Management
Team Management
Customer Engagement
Business-to-Business (B2B)
Project Management
Account Executives
Sales Processes
Social Media
Technical Support
Customer Relationship Management (CRM)
Customer Experience
Customer Service
Banking
Credit
Retail Banking
Loans
Mortgage Lending
Consumer Lending
Finance
Cellular Communications
Customer Satisfaction
Troubleshooting
Sales Management
Sales
Construction
Account Management
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Discover more about Charter CommunicationsWhat is Ryan Wikstrom email address?
Email Ryan Wikstrom at [email protected]. This email is the most updated Ryan Wikstrom's email found in 2026.
How to contact Ryan Wikstrom?
To contact Ryan Wikstrom send an email to [email protected]. (updated on September 03, 2024)
What company does Ryan Wikstrom work for?
Ryan Wikstrom works for Charter Communications
What is Ryan Wikstrom's role at Charter Communications?
Ryan Wikstrom is Residential Connectivity Specialist
What is Ryan Wikstrom's Phone Number?
Ryan Wikstrom's phone (216) ***-*236
What industry does Ryan Wikstrom work in?
Ryan Wikstrom works in the Computer Software industry.
Ryan Wikstrom Email Addresses
Ryan Wikstrom Phone Numbers
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