Ryan Paque

As the Operations Supervisor at Riteway Bus Service, Inc., Ryan Paque plays a pivotal role in enhancing operational efficiency and ensuring top-notch customer service. With a strong focus on safety and a commitment to excellence, Ryan oversees all terminal functions, managing a diverse team that includes office staff, drivers, and maintenance personnel. His expertise in process improvement allows him to streamline workflows, enabling frontline workers to perform at their best while ensuring that support staff have access to critical information.

Ryan is currently spearheading several key projects aimed at optimizing service delivery and enhancing the overall customer experience. By leveraging his skills in problem-solving and team building, he fosters a collaborative environment where innovative solutions can thrive. His adeptness in software project management and documentation ensures that all operational procedures are well-documented and easily accessible, facilitating seamless communication across departments.

In addition to his operational responsibilities, Ryan is dedicated to cultivating a culture of safety and accountability. He regularly conducts training sessions for drivers and staff, emphasizing the importance of adhering to safety protocols and delivering exceptional customer service. His leadership style is characterized by open communication and a hands-on approach, which not only motivates his team but also drives continuous improvement within the organization. Through his strategic initiatives and unwavering commitment to excellence, Ryan Paque is instrumental in positioning Riteway Bus Service, Inc. as a leader in the transportation industry.