Ruth Patrone
Sr. Associate, Operations Compliance at Spring Health | Phoenix, Arizona, United States
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Ruth Patrone is a highly skilled healthcare operations professional currently serving as Sr. Associate, Operations Compliance at Spring Health. In this role, she leverages her deep expertise in regulatory compliance, workflow optimization, and cross-functional collaboration to ensure that Spring Health’s operations meet stringent industry standards and regulatory requirements. Ruth’s current focus involves managing and enhancing critical programs such as the CARF-accredited Complaints Program and the Knox-Keene compliant Grievance Program. Her responsibilities include developing and refining SLA and SOP frameworks, overseeing complex workflows across multiple teams, and implementing continuous improvement initiatives to bolster operational efficiency and compliance integrity.
At Spring Health, Ruth plays a pivotal role in leading quarterly grievance reporting to the California Department of Managed Health Care (DMHC), ensuring that all submissions are accurate, timely, and aligned with evolving regulatory mandates. Her ability to translate complex regulatory requirements into scalable, actionable processes has been instrumental in maintaining Spring Health’s commitment to regulatory excellence and patient-centered care. Ruth’s expertise in root cause analysis and quality assurance enables her to identify systemic issues proactively, driving process improvements that enhance customer service and operational resilience.
Her creative problem-solving skills and stakeholder management capabilities foster effective collaboration across departments, ensuring that compliance initiatives are seamlessly integrated into daily operations. With a strong foundation in case management and business analysis, Ruth continually strives to optimize workflows, reduce risk, and support Spring Health’s mission to deliver innovative, compliant mental health solutions. Her bilingual proficiency in English and Russian further enhances her ability to communicate complex compliance strategies to diverse teams and stakeholders, reinforcing her role as a vital contributor to Spring Health’s operational success.
Sr. Associate, Operations Compliance at Spring Health in February 2024 to Present
Senior Analyst, Systems Optimization at Oscar Health in October 2023 to February 2024
Complaints, Grievances, & Appeals - Medicare Advantage at Oscar Health in August 2022 to October 2023
Operations - Claims Adjudication at Oscar Health in February 2021 to August 2022
Debt Consultant at Freedom Financial Network in August 2020 to January 2021
Account Executive at Cox Business in November 2019 to July 2020
Retention Specialist at Cox Communications in November 2017 to October 2019
Retention Specialist / Lead at Altice USA in February 2016 to October 2017
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American University, Justice, July 2026
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Medical Claims Processing
Team Leadership
Workflow Management
High Dollar Claims
Operational Efficiency
Operations Process Improvement
CMS Regulations
Case Management
Healthcare Compliance
Appeals Processing
Quality Assurance
Data Analysis
Business Requirements
Strategic Planning
Root Cause Analysis
Healthcare Analytics
Operational Strategy
Regulatory Compliance
Grievances
Zendesk
Looker (Software)
Documentation
Cross-functional Collaborations
Healthcare Management
Microsoft Excel
MySQL
Business Analysis
Analytical Skills
Pivot Tables
Tableau
R (Programming Language)
Inside Sales
Medicare
Creative Problem Solving
Relationship Building
Customer Relationship Management (CRM)
Attention to Detail
Spanish-speaking
Customer Success
Communication
Strategic Accounts
Voice of the Customer
Sales Operations
Business-to-Business (B2B)
Escalations Management
Cross-team Collaboration
Medicare Advantage
Project Management
Complaint Management
Workflow Optimization
Single Case Agreements
Inventory Management
Social Networking
Microsoft Office
Customer Retention
Spanish
Customer Satisfaction
Process Improvement
Account Management
New Business Development
SQL
Customer Service
Customer Experience
English
Leadership
Russian
Jira
Confluence
Google BigQuery
Periscope Data
French
Stakeholder Management
Agile Project Management
Agile Methodologies
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Discover more about Spring HealthWhat is Ruth Patrone email address?
Email Ruth Patrone at [email protected] and [email protected]. This email is the most updated Ruth Patrone's email found in 2026.
What is Ruth Patrone phone number?
Ruth Patrone phone number is 9178558659.
How to contact Ruth Patrone?
To contact Ruth Patrone send an email to [email protected] or [email protected]. If you want to call Ruth Patrone try calling on 9178558659. (updated on January 11, 2025)
What company does Ruth Patrone work for?
Ruth Patrone works for Spring Health
What is Ruth Patrone's role at Spring Health?
Ruth Patrone is Sr. Associate, Operations Compliance
What industry does Ruth Patrone work in?
Ruth Patrone works in the Mental Health Care industry.
Ruth Patrone Email Addresses
Ruth Patrone Phone Numbers
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