Rushawn Carroll
Application Support Analyst at Selltis CRM | Manvel, Texas, United States
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Rushawn Carroll is a dedicated Application Support Analyst at Selltis CRM, where he leverages his extensive background in customer service and technical support to enhance user experiences and optimize CRM functionalities. With a proven track record at Alorica and Selltis, Rushawn has developed a robust skill set that includes computer navigation, help desk support, and quality control, making him an invaluable asset to the team.
In his current role, Rushawn is instrumental in establishing new user accounts, managing permissions, and ensuring secure password protocols, which are critical for maintaining data integrity within the CRM system. His expertise in troubleshooting and providing technical assistance via phone and email allows him to address user inquiries efficiently, ensuring that clients can fully utilize the features of the CRM platform. Rushawn's commitment to quality assurance is evident in his meticulous testing of system changes before implementation, which helps to mitigate potential disruptions and enhances overall system reliability.
Moreover, Rushawn excels in managing customer requests through a structured ticketing system, which not only streamlines the process of reporting issues but also facilitates continuous database enhancements. His strong critical thinking and attentive listening skills enable him to identify underlying problems and propose effective solutions, ultimately driving customer satisfaction and loyalty. As he continues to contribute to Selltis CRM, Rushawn remains focused on refining support processes and fostering positive client relations, positioning himself as a key player in the organization's success.
Application Support Analyst at Selltis CRM in October 2019 to Present
Help Desk Coordinator at Titan Technologies in July 2024 to September 2024
Customer Service Agent/Team Manager at ALORICA AT HOME, LLC in January 2022 to August 2023
Customer Loyalty Specialist at Sutherland in June 2019 to October 2019
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Herzing University, Associate's degree, October 2026
Everest Institute-Bissonnet, Diploma, October 2026
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Phone Etiquette
Customer Interaction
Computer Navigation
Call Flow
Problem Solving
Quality Assurance
Communication
Attention to Detail
Analytical Skills
Documentation
Help Desk Support
Tier 2 Help Desk Support
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Package Delivery
Route Planning
Sales
Electrical Work
Team Leadership
Team Management
Customer Service
Electrical Wiring
Troubleshooting
Telecommunications
Wireless Networking
Quality Control
Electronics
Electrical Troubleshooting
Customer Relationship Management (CRM)
Routing
Switching
Voice over IP (VoIP)
Technical Support
Desktop Application Support
Office 365
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Discover more about Selltis CRMWhat is Rushawn Carroll email address?
Email Rushawn Carroll at [email protected] and [email protected]. This email is the most updated Rushawn Carroll's email found in 2026.
What is Rushawn Carroll phone number?
Rushawn Carroll phone number is 8325709121.
How to contact Rushawn Carroll?
To contact Rushawn Carroll send an email to [email protected] or [email protected]. If you want to call Rushawn Carroll try calling on 8325709121. (updated on September 03, 2024)
What company does Rushawn Carroll work for?
Rushawn Carroll works for Selltis CRM
What is Rushawn Carroll's role at Selltis CRM?
Rushawn Carroll is Application Support Analyst
What industry does Rushawn Carroll work in?
Rushawn Carroll works in the Information Technology & Services industry.
Rushawn Carroll Email Addresses
Rushawn Carroll Phone Numbers
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