Ruan Riggs
Senior Program Operations Manager at CenturyLink | Arlington, Virginia, United States
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Ruan Riggs, as Senior Program Operations Manager at CenturyLink, plays a pivotal role in orchestrating complex, high-stakes programs that serve critical government agencies such as the Department of Justice (DoJ), Federal Bureau of Investigations (FBI), and Department of Energy (DoE). Leveraging over two decades of diverse experience in program and project management, sales support, technical support, and administration, Ruan brings a comprehensive understanding of the intricacies involved in managing large-scale, mission-critical initiatives. His expertise encompasses coordinating cross-functional teams, ensuring compliance with federal standards, and delivering innovative solutions that meet stringent security and operational requirements.
In his current role, Ruan is deeply involved in strategic planning, stakeholder engagement, and program execution, utilizing advanced project management methodologies to track schedules, budgets, and deliverables effectively. He actively participates in RFP responses and customer-facing meetings, providing valuable insights that help shape business development efforts and foster strong client relationships. Ruan’s proficiency in unified communications, wireless technologies, and IP networking enables him to address technical challenges proactively, ensuring seamless service delivery.
His analytical skills and interpersonal acumen are instrumental in identifying key stakeholders, setting up operational parameters, and managing complex program workflows. Ruan’s ability to synthesize technical and business requirements ensures that CenturyLink’s solutions align with client needs, ultimately driving customer satisfaction and operational excellence. With a focus on continuous improvement and strategic innovation, Ruan Riggs remains a vital asset in advancing CenturyLink’s reputation as a trusted partner in government telecommunications and technology solutions.
Senior Program Operations Manager at CenturyLink in June 2016 to Present
Technical Project Manager II at CenturyLink - Federal in November 2012 to June 2016
Project Manager at Black Box Network Services in March 2009 to November 2012
Technical Support Technician II /Team Lead at Sprint in January 2002 to March 2009
Account Relations Manager at Network Access Solutions in March 2000 to November 2001
Project Coordinator at LCC International, Inc. in January 1997 to January 2000
Marketing Coordinator at LCC International, Inc in January 1996 to January 1997
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George Mason University
Norfolk State University
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Customer Service
Microsoft Office
Conflict Resolution
T1
VoIP
Telecommunications
Call Center
Network Engineering
Unified Communications
Ethernet
Troubleshooting
Telephony
IP
Fiber Optics
Network Design
Wireless
SIP
Project Management
Account Management
Vendor Management
CRM
Call Centers
Program Management
MPLS
Managed Services
Management
Cisco Technologies
Computer Network Operations
WAN
Customer Support
Customer Experience
Customer Engagement
Analytical Skills
Microsoft Project
Project Implementation
Business Development
Communication
Project Planning
Skilled Multi-tasker
Interpersonal Skills
Cisco Systems Products
Voice over IP (VoIP)
Wireless Technologies
Customer Relationship Management (CRM)
Project Management Office (PMO)
Program Delivery Management
Federal Government
Contract Management
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Discover more about CenturyLinkWhat is Ruan Riggs email address?
Email Ruan Riggs at [email protected], [email protected] and [email protected]. This email is the most updated Ruan Riggs's email found in 2026.
How to contact Ruan Riggs?
To contact Ruan Riggs send an email to [email protected], [email protected] or [email protected]. (updated on March 04, 2025)
What company does Ruan Riggs work for?
Ruan Riggs works for CenturyLink
What is Ruan Riggs's role at CenturyLink?
Ruan Riggs is Senior Program Operations Manager
What is Ruan Riggs's Phone Number?
Ruan Riggs's phone (703) ***-*570
What industry does Ruan Riggs work in?
Ruan Riggs works in the Telecommunications industry.
Ruan Riggs Email Addresses
Ruan Riggs Phone Numbers
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