Roy C
IT Operation Support Analyst at Mitie | Germany
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Roy S C currently serves as an IT Operation Support Analyst at Mitie, where he plays a pivotal role in ensuring the seamless operation and security of the company's IT infrastructure. Leveraging his extensive security clearance (SC since 1988), Roy provides expert-level support across a diverse range of systems, both remotely and on-site, to facilitate the needs of international clients. His responsibilities include the installation, configuration, and ongoing support of Mitie’s IT systems and solutions, all aligned with ITIL best practices to ensure service excellence and operational efficiency. Roy’s deep expertise in system administration, server management, and network information systems enables him to troubleshoot complex issues swiftly, minimizing downtime and maintaining high levels of security and compliance.
A key aspect of Roy’s role involves coordinating infrastructure upgrades and implementing new technologies across multiple contracts, ensuring that all systems adhere to industry standards and organizational policies. His proficiency with Microsoft Office 365, Microsoft Exchange, Group Policy, SCCM, and MCTS certifications allows him to optimize enterprise-wide communication and system management. Roy’s bilingual capabilities further enhance his ability to support diverse user bases, providing clear and effective communication in high-pressure situations.
In addition to his technical skills, Roy is a proactive team leader and collaborator, often mentoring junior staff and sharing best practices to foster continuous improvement. His comprehensive understanding of ITIL frameworks, combined with his practical experience in preventative and reactive maintenance, positions him as a reliable and forward-thinking professional committed to delivering secure, efficient, and scalable IT support solutions at Mitie.
IT Operation Support Analyst at Mitie in June 2024 to Present
IT Operation Support Analyst at Babcock Support Services GmbH in September 2011 to June 2024
Applications Specialist at HM Forces in January 2007 to September 2011
Communcations Manager at HM Forces in August 2003 to January 2007
Communications Assistant at HM Forces in January 1987 to August 2003
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Grantham College of Further Eductaion, October 1985 to October 1986
Blessed Hugh More, Grantham, Lincs, October 1980 to October 1985
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Microsoft Azure
Microsoft Intune
Micrsoft Office 365
Microsoft Autopilot
Technical Support
Networking
Software Installation
Troubleshooting
System Administration
Infrastructure
System Deployment
DHCP
Server Administration
DNS
Project Planning
Administration
Active Directory
Microsoft Exchange
Group Policy
Windows Server
Windows XP
Laptops
Citrix
Windows
Hyper-V
Cisco Technologies
Remote Desktop
SCCM
Access
Training
Management
Leadership
Microsoft Certified Technology
Fault Finding
Windows Remote Desktop
MCSA
MCTS
Instruction
Member of the British Computer Society
Security Clearance
Microsoft Certified Professional
Help Desk Support
MCITP
Remote Fault Finding
1st & 2nd Line IT Support
SC Security Cleared
Defence
3rd Line IT Support
NVQ Assessing
MS Servers 2003, 2008R2 & 2012 R2
Member of the Institute of Administrative Management
Windows 95, 98, 2000, ME, XP, Vista, 7, 8, 8.1 & 10
On site customer support
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Discover more about MitieWhat is Roy S C email address?
Email Roy S C at [email protected], [email protected] and [email protected]. This email is the most updated Roy S C's email found in 2026.
What is Roy S C phone number?
Roy S C phone number is +4915144050451.
How to contact Roy S C?
To contact Roy S C send an email to [email protected], [email protected] or [email protected]. If you want to call Roy S C try calling on +4915144050451. (updated on March 07, 2025)
What company does Roy C work for?
Roy C works for Mitie
What is Roy C's role at Mitie?
Roy C is IT Operation Support Analyst
What industry does Roy C work in?
Roy C works in the Facilities Services industry.
Roy C Email Addresses
Roy C Phone Numbers
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