Rose Coe
SMB Sales Support Coordinator III (Lead) at Spectrum | Kirkville, New York, United States
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Rose Coe serves as the SMB Sales Support Coordinator III (Lead) at Spectrum, where she exemplifies a results-oriented approach to enhancing customer satisfaction and streamlining business operations. With her extensive experience in supporting both businesses and customers, Rose has become a pivotal figure in managing complex customer order scenarios, particularly those involving hierarchical billing structures. Her role requires adept navigation through multiple systems, including Billing and CRM, ensuring that non-standard customer requests are handled efficiently and accurately.
In her current position, Rose collaborates closely with both internal teams and external partners, fostering strong relationships that facilitate seamless order fulfillment. Her proactive communication skills allow her to effectively analyze and escalate issues, ensuring that customer needs are met promptly and satisfactorily. This commitment to excellence is further demonstrated through her ability to set priorities and organize key areas to meet critical deadlines, showcasing her exceptional problem-solving skills and self-management capabilities.
Rose’s expertise extends beyond operational support; she is also a reliable team player who actively contributes to team leadership and training initiatives. Her analytical skills and experience in business analysis enable her to identify trends and implement improvements that enhance overall service delivery. By embodying teamwork and collaboration, Rose not only supports her colleagues but also drives a culture of excellence within the organization. Her dedication to understanding customer needs and her ability to troubleshoot effectively position her as a valuable asset to Spectrum and its SMB sales initiatives.
SMB Sales Support Coordinator III (Lead) at Spectrum in February 2014 to Present
Order Management Small Medium Business, Sales Support Representative at Tme Warner Cable in October 2012 to January 2014
Customer Service Representative - Residential at Time Warner Cable in November 2011 to September 2012
Operations Team Lead at JPMorgan Chase & Co./Fiserv in July 2000 to September 2010
Client Services Customer Inquiry Clerk II – Expeditor - Fiserv at Fiserv in January 2003 to January 2004
Customer Inquiry Unit Research Clerk at Fiserv in January 2002 to January 2003
Reconciliation Clerk at Fiserv in July 2000 to January 2002
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Morrisville Eaton High, General Education Diploma
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Call Center Development
Client Services
Customer Service Management
Customer Support
Communication Training
Filing
Team Leadership
Troubleshooting
Administrative Assistance
Account Reconciliation
Analytical Skills
Spreadsheets
Teamwork
Commercial Banking
Communication
Management
Customer Service
Banking
Microsoft Office
Leadership
Business Analysis
Microsoft Excel
Risk Management
Project Management
Credit
Process Improvement
Customer Relationship Management (CRM)
Customer Satisfaction
Training
Team Building
Account Management
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
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Discover more about SpectrumWhat is Rose Coe email address?
Email Rose Coe at [email protected] and [email protected]. This email is the most updated Rose Coe's email found in 2026.
What is Rose Coe phone number?
Rose Coe phone number is 3155698948.
How to contact Rose Coe?
To contact Rose Coe send an email to [email protected] or [email protected]. If you want to call Rose Coe try calling on 3155698948. (updated on August 25, 2024)
What company does Rose Coe work for?
Rose Coe works for Spectrum
What is Rose Coe's role at Spectrum?
Rose Coe is SMB Sales Support Coordinator III (Lead)
What industry does Rose Coe work in?
Rose Coe works in the Telecommunications industry.
Rose Coe Email Addresses
Rose Coe Phone Numbers
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