Rohit Mallya
Center Head at Jio | Hyderabad, Telangana, India
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Rohit Mallya, as the Center Head at Jio, brings over 14 years of extensive experience in the telecom industry, demonstrating exceptional leadership in sales, operations, and strategic growth initiatives. In his current role, Rohit oversees the entire profit and loss (P&L) responsibilities for the Jio Center, ensuring seamless integration across multiple lines of business including Mobile, FTTH, Enterprise solutions, and D2C channels. His comprehensive understanding of market dynamics and customer needs enables him to drive innovative sales strategies and optimize operational efficiencies, ultimately enhancing customer satisfaction and revenue growth.
Rohit's expertise lies in managing large-scale operations, implementing robust data warehousing solutions, and leveraging data-driven insights for market development and distribution management. His proficiency in root cause problem solving and quality control ensures that service-level agreements (SLAs) are consistently met or exceeded, fostering a culture of continuous improvement. Additionally, Rohit actively leads internal audits and data reconciliation processes to maintain compliance and operational integrity.
Key projects under his leadership include the deployment of integrated customer engagement platforms, streamlining distribution channels, and expanding enterprise solutions to new markets. His focus on team collaboration and internal stakeholder alignment has been instrumental in scaling Jio’s offerings and enhancing overall service delivery. Rohit’s strategic vision, combined with his skills in operations, market development, and SLA management, positions him as a pivotal leader driving Jio’s growth trajectory in a highly competitive telecom landscape.
Center Head at Jio in May 2023 to Present
Zonal Sales Manager at Bharti Airtel in May 2021 to June 2023
Acquisition Manager at Bharti Airtel in January 2019 to April 2021
Operations Manager at Bharti Airtel in March 2015 to December 2018
Asst Manager - Head Service Provisioning at Bharti Airtel in October 2012 to February 2015
Senior Executive at Bharti Airtel in June 2010 to September 2012
Executive Provisioning at Bharti Airtel in September 2008 to May 2010
Process Associate at Addecco Flexione Workfource Limited in November 2007 to August 2008
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Central Board of Secondary Education, Bachelor's degree, August 2026
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Timelines
Operations
Key Performance Indicators
Vendor Management
Customer Satisfaction
Sales Operations
Program Management
Cross-Selling
Leadership
Project Management
Customer Service
Mentoring New Hires
Teamwork
Data Entry
Data Warehousing
Quality Auditing
Strategic Planning
High Level Of Accuracy
Root Cause Problem Solving
Service-Level Agreements (SLA)
Complaint Management
Data Reconciliation
NMS
KYC Verification
Address Verification
Fraud Investigations
Quality Control
Service Operation
Go-to-Market Strategy
Distribution Management
Sales Growth
Market Development
Revenue & Profit Growth
Partner Programs
Team Leadership
Internal Audits
Partner Relationship Management
Team Management
Operational Risk Management
Cross-functional Coordination
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Discover more about JioWhat is Rohit Mallya email address?
Email Rohit Mallya at [email protected]. This email is the most updated Rohit Mallya's email found in 2026.
How to contact Rohit Mallya?
To contact Rohit Mallya send an email to [email protected]. (updated on March 29, 2025)
What company does Rohit Mallya work for?
Rohit Mallya works for Jio
What is Rohit Mallya's role at Jio?
Rohit Mallya is Center Head
What is Rohit Mallya's Phone Number?
Rohit Mallya's phone (**) *** *** 112
What industry does Rohit Mallya work in?
Rohit Mallya works in the Telecommunications industry.
Rohit Mallya Email Addresses
Rohit Mallya Phone Numbers
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